Mines been mailed but it's not arriving by me thanks to my terrible postal system
Anyone know if we can order a duplicate to be sent to a U.K. Address of a friend?
What happens if my certificate is lost in the post?
The certificate fee only includes the price for 1st Class UK post or standard airmail. If you have opted for standard UK 1st class mail or standard airmail, ACRO cannot be held responsible for items lost or delayed in the post or by third party delivery companies. In these cases, please contact the ACRO Customer Services Team. Replacement Police Certificates can be reproduced and sent by 1st class post or standard airmail for a fee of £6.
If you have selected your Police Certificate to be returned by either courier or enhanced delivery, please report the loss to the ACRO Customer Services Team. Replacement Police Certificates sent by enhanced postal services will incur a fee in addition to the £6 fee per certificate mentioned above.
For 1st class UK post or standard airmail, we may send replacement Police Certificate(s) free of charge if your certificate has not been delivered within the following timescales:
UK 1st class post – allow 8 working days*
European standard airmail – allow 10 working days*
Rest of the World standard airmail – allow 20 working days*
UK Enhanced post – allow 15 working days*
International Enhanced post – allow 25 working days*
* Mon – Sat, excluding Bank Holidays.
If your Police Certificate was dispatched by enhanced mail we will check the delivery status before we consider issuing another certificate free of charge.
If ACRO have dispatched your Certificate(s) to the address you provided, we will only issue replacement certificates by standard post. ACRO will not pay for enhanced post or International Courier delivery.
Please note that re-issued Police Certificates will show the original date of production, not the re-issue date. You may wish to check that this will be accepted by the embassy, high commission, consulate or other authority before contacting ACRO.
If you fail to notify ACRO that your Police Certificate has not been delivered after more than 3 months from the date of dispatch, ACRO will not issue a replacement and you will need to re-apply.
I hope this helps. I got if from their FAQ page. Seems like they will only send out a replacement through standard post. Best bet is to send to a UK address as you suggested.