Yes, for some March and most April applicants, this was a common and well-known issue, that no Sched A and PCC request is shown in their MyCIC account. Moreover, I know of some applicants who didn't have any upload button or any list of required documents on the 'View Submitted Application' page. You did the right thing, you should send it by webform and it is also a good idea to send it by mail as soon as possible too. Make sure you follow the correct signing instructions for mail and webform for the Schedule A as written in the guide.Hi, guys!
Just want to share my bad experience, maybe somebody is in the same boat...
Application received - March 21
AOR recived - April 6
Linked application- April 7
OWP- May 30
and no messages after that...
Few weeks later I noticed that the status in my application was changed to "Action is required", but the same thing:no messages and no required documents from CIC, so I could't to upload anything.
I checked information on CIC FB page and noticed that they have some glitch in their system at this period and this message should be ignored.
As on CIC website there is no information about timeline, just "within 12 months", I decided to look something up on forums. And here I've found that everybody received a request letter to upload Schedule A and PCC just after linking their application.
So I made a technical report with this problem. In 2 days they answered:
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We verified the information you provided and have forwarded it to the responsible office.
They will contact you if further information is required or if a decision is made on your application.
The same day they sent me a message with request to upload Schedule A and PCC, this letter was DATED APRIL 7!!!!!! and made some changes in my application:
Review of additional documents - We need more documents to continue processing your application. We will send you a message with more details.
But when I clicked "View submitted application", I saw the same thing "There are no required documents for this Online Application" and the same problem that I can't to upload any documents...
So I decided to send required documents through IRCC Web form.
Is there anybody who faced the same situation?
IRCC fixed this issue for May applicants and May onwards most people get their Sch A & PCC request letter in their online account as soon as they link their app.