Did you create an online account for PA? Or are you trying to link application to sponsor's account? and are you able to see the application details in ECAS? You can search application status using sponsor's UCI number in ECAS. By that way you can confirm that application is in their system.I have created two accounts, one for me and also one for my wife(PA). Tried linking with both and failed miserably. I explained to the agent and she says I have to wait until PA receives an Email to link her info which might take about two weeks.
I think I will give a call on Tuesday and it still didn't work, Do you think reporting in a technical difficulty through the Gckey would work?