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Application Package returned due to missing document

SkorpionKing23

Full Member
Nov 6, 2012
42
1
Category........
Visa Office......
OTTAWA
NOC Code......
2174
Job Offer........
Pre-Assessed..
App. Filed.......
13-05-2013
AOR Received.
24-06-2013
Med's Request
17-02-2014
Med's Done....
19-02-2014
Passport Req..
23-04-2014
VISA ISSUED...
05-06-2014
Urgent Help Needed,

My CEC application was returned as spouse's birth certificate was missing. However this was not part of checklist. The complete application package with photographs and application fees was returned?

1) Can I resubmit the same application with reqd document?
2) Do I need to repay the fees or the one paid previously can be used.

Any responses to it will be highly appreciated
 

thisisauser

Hero Member
Nov 23, 2012
726
46
Visa Office......
CPC-Ottawa
SkorpionKing23 said:
Urgent Help Needed,

My CEC application was returned as spouse's birth certificate was missing. However this was not part of checklist. The complete application package with photographs and application fees was returned?

1) Can I resubmit the same application with reqd document?
2) Do I need to repay the fees or the one paid previously can be used.

Any responses to it will be highly appreciated
Yes, you can apply again of course.

If the fee has already been charged then you will have to repay the fee(s).

Birth Certificate for spouse (or generally any personal/background documentation) is required and is on the checklist.
 

spookyb

Hero Member
Mar 13, 2013
442
18
Category........
Visa Office......
CPP-O
Job Offer........
Pre-Assessed..
App. Filed.......
12-Feb-2013
AOR Received.
22-Mar-2013
Med's Request
06-Dec-2013
Med's Done....
16-Dec-2013
Passport Req..
24-Mar-2014
VISA ISSUED...
31-Mar-2014
LANDED..........
10-Apr-2014
If the application package has been returned, then the fee has NOT been charged. Apply again with the same fee. You will not need to pay again.
 

SkorpionKing23

Full Member
Nov 6, 2012
42
1
Category........
Visa Office......
OTTAWA
NOC Code......
2174
Job Offer........
Pre-Assessed..
App. Filed.......
13-05-2013
AOR Received.
24-06-2013
Med's Request
17-02-2014
Med's Done....
19-02-2014
Passport Req..
23-04-2014
VISA ISSUED...
05-06-2014
Thanks Everyone for prompt follow-up, I paid fee via online, so my CC was charged immediately, along with app pkg the fee receipt with barcode was sent. That too was sent back. The fee was not returned back to my CC, so what I understand is I resend the same application pkg with the missing document and teh same fee receipt , hope that should be ok? Plz advise?
 

thisisauser

Hero Member
Nov 23, 2012
726
46
Visa Office......
CPC-Ottawa
SkorpionKing23 said:
Thanks Everyone for prompt follow-up, I paid fee via online, so my CC was charged immediately, along with app pkg the fee receipt with barcode was sent. That too was sent back. The fee was not returned back to my CC, so what I understand is I resend the same application pkg with the missing document and teh same fee receipt , hope that should be ok? Plz advise?
I was not aware that it was possible to pay online for CEC before submission. I assumed you either pay via draft/money order/cert. cheque or include Credit Card details (number, expiry, etc.) and they charge you once they confirmed documentation is complete and before sending you the AOR.

With what you're saying, do you mean you never received AOR? If that's the case, then I'd say you can use the same fee receipt again.

Call CIC and confirm to be sure.
 

spookyb

Hero Member
Mar 13, 2013
442
18
Category........
Visa Office......
CPP-O
Job Offer........
Pre-Assessed..
App. Filed.......
12-Feb-2013
AOR Received.
22-Mar-2013
Med's Request
06-Dec-2013
Med's Done....
16-Dec-2013
Passport Req..
24-Mar-2014
VISA ISSUED...
31-Mar-2014
LANDED..........
10-Apr-2014
It is possible to pay online before sending the application. That's what I did. Your credit card gets charged, but the money is not "tied" to a specific application until your application is accepted. Therefore, if your application gets returned, that receipt is still available for you to resend. Your credit card will not be refunded unless you decide you don't want to file an application, and then contact CIC to refund the money.
 

LCM21

Hero Member
May 1, 2013
206
1
Vancouver, BC
Category........
Visa Office......
Ottawa
NOC Code......
1123
Job Offer........
Pre-Assessed..
App. Filed.......
April 29, 2013
AOR Received.
June 13, 2013
Med's Request
December 13, 2013
Med's Done....
January 10, 2014 (received 22/01/14)
Interview........
Waved
Passport Req..
Visa Exempt
VISA ISSUED...
January 21, 2014
LANDED..........
February 8, 2014
thisisauser said:
I was not aware that it was possible to pay online for CEC before submission. I assumed you either pay via draft/money order/cert. cheque or include Credit Card details (number, expiry, etc.) and they charge you once they confirmed documentation is complete and before sending you the AOR.

With what you're saying, do you mean you never received AOR? If that's the case, then I'd say you can use the same fee receipt again.

Call CIC and confirm to be sure.
Hi thisisauser, just FYI... I paid the CEC application fee online with a cc on the website. The cc was charged right away and I was able to print a payment receipt, which I included in my application package. I was always wondering why everyone was talking here about the cc not being charged yet... I actually didn't know that most applicants just included cc details in the application. :)
 

chia_88

Star Member
Feb 25, 2013
110
2
Category........
Visa Office......
CPP-Ottawa
NOC Code......
6222
Job Offer........
Pre-Assessed..
App. Filed.......
04-05-2013
AOR Received.
16-05-2013
IELTS Request
Sent With Application
Med's Request
10-01-2014
Med's Done....
17-01-2014
Interview........
Waived
Passport Req..
Waived
LANDED..........
15-02-2014
SkorpionKing23 said:
Urgent Help Needed,

My CEC application was returned as spouse's birth certificate was missing. However this was not part of checklist. The complete application package with photographs and application fees was returned?

1) Can I resubmit the same application with reqd document?
2) Do I need to repay the fees or the one paid previously can be used.

Any responses to it will be highly appreciated
This happened to me afew months ago.
Yes you can resend the exact same documents, including the SAME payment receipt you used the first time.
 
Jul 14, 2014
10
0
Job Offer........
Pre-Assessed..
My application is returned with missing documents.Do i need to re submit the documents along with missing document or do i need to print complete application again and re submit with the missing document?

They have verified all the documents and checked in pencil on the application forms.

Please advice
 

salmon1978

Full Member
Jan 3, 2013
21
0
manasa ramegowda said:
My application is returned with missing documents.Do i need to re submit the documents along with missing document or do i need to print complete application again and re submit with the missing document?

They have verified all the documents and checked in pencil on the application forms.

Please advice
No worry. That happened to me when I applied. Just add whatever you missed to the old package and send them back again.
Also in the letter they said my application fee WILL BE RETURNED. But they didn't so I don't have to repay the application fee in my second submission.
 

sahatamojit

Hero Member
Jul 21, 2014
289
8
Mississauga,Canada
Category........
Visa Office......
Sydney
NOC Code......
2174
Job Offer........
Pre-Assessed..
App. Filed.......
05-09-2014
AOR Received.
21-01-2015
IELTS Request
Submitted with application
Med's Done....
17-04-2015
Passport Req..
16-03-2016
VISA ISSUED...
06-04-2016
LANDED..........
09-04-2016
returned application if we sent back, they will look right away or again there will be waiting period?
 

ARZO

Newbie
Mar 21, 2017
2
0
My spouse visa applications forms returned because my marriage certificated was missing.
I checked my file which they have send me back to me with all supporting documents and i can see my Nikkha Form and Marrige Certificate both are attached in file.

I have no idea why did they say " Marriage certificate missing and gather the missing form and resubmit application.

Any feedback or advice please
 

jes_ON

VIP Member
Jun 22, 2009
12,091
1,421
Category........
Visa Office......
New York
Job Offer........
Pre-Assessed..
App. Filed.......
06-May-2010
AOR Received.
13-Aug-2010
File Transfer...
01-Mar-2011
Passport Req..
30-Jun-2011
VISA ISSUED...
12-Jul-2011 (received 25-Jul-2011)
LANDED..........
03-Sep-2011
ARZO said:
My spouse visa applications forms returned because my marriage certificated was missing.
I checked my file which they have send me back to me with all supporting documents and i can see my Nikkha Form and Marrige Certificate both are attached in file.
Are they in English or French?
 

Ronnie16

Full Member
Dec 29, 2016
25
1
How long do they take to process the file again when we send in the missing documents back to them.