Whoever has ordered the specific notes on your case. What exactly did you do?
My wife ordered them, and they sent her this reply...
This is further to your request under the Privacy Act, which was received on June 28, 2017, for the following records:
the electronic notes of the immigration or citizenship officer(s) for the permanent residence file concerning (name)
We regret to inform you that we are unable to process your request for the following reasons:
· The consent of (name) is required to process your request and allow us to release their information to you.
For your convenience, here is the ATIP consent form:http://www.cic.gc.ca/english/department/atip/form-imm5744.asp
· According to our records and the information provided in your request, we cannot confirm that the person for whom the information is being requested is eligible to submit a request under the Privacy Act, which requires that he/she be a Canadian citizen, a permanent resident or an individual present in Canada.
In order for us to process your request, we require that you provide us with the information requested in ONE of the two options below:
1) If the person for whom the information is being requested is eligible to submit a request please provide a proof that he/she is entitled to make a request under the Act (i.e. a copy of a stamped passport);
OR
2) If the person for whom the information is being requested is not eligible to submit a request please pay the application $5.00 fee in order for us to process your request under the Access to information Act.
Payment may be made by cheque or money order made payable to the Receiver General for Canada, or by credit card using the online payment service:http://www.cic.gc.ca/english/information/fees/index.asp
If paying online, you must send us a copy of the payment receipt.
If paying by cheque or money order you must send us a copy of this letter with your payment.
Note that we will put your request on hold until we receive the requested information from you. If we have not received your reply by August 17, 2017, we will consider the request abandoned and close our file accordingly.
Please reply to this email with the required information, or by mail at the following address:
Access to Information and Privacy Division
Immigration, Refugees and Citizenship Canada
360 Laurier Avenue W
Ottawa, Ontario K1A 1L1
Please be advised that you are entitled to submit a complaint regarding the processing of your request to the Office of the Privacy Commissioner. The complaint form can be retrieved at:
https://www.priv.gc.ca/en/report-a-concern/file-a-formal-privacy-complaint/file-a-complaint-about-a-federal-institution/file-a-complaint-under-the-privacy-act/
Should you have any questions, please do not hesitate to contact us by email at ATIP-AIPRP@cic.gc.ca.
Sincerely,
ATIP Officer
Immigration, Refugees and Citizenship Canada
PLEASE QUOTE OUR FILE NUMBER IN ANY FOLLOWING CORRESPONDENCE
IRCC adheres to the “10 Principles for Assisting Applicants,” which are listed on the following website: www.cic.gc.ca/dutytoassist
This message is intended solely for the individual or entity to whom it is addressed. It contains privileged and confidential information which is not to be disclosed without the sender's express consent. If you are not the intended recipient of this message or an authorized representative thereof, please notify the sender by email and then destroy this message as well as all other existing copies.
My wife ordered them, and they sent her this reply...
This is further to your request under the Privacy Act, which was received on June 28, 2017, for the following records:
the electronic notes of the immigration or citizenship officer(s) for the permanent residence file concerning (name)
We regret to inform you that we are unable to process your request for the following reasons:
· The consent of (name) is required to process your request and allow us to release their information to you.
For your convenience, here is the ATIP consent form:http://www.cic.gc.ca/english/department/atip/form-imm5744.asp
· According to our records and the information provided in your request, we cannot confirm that the person for whom the information is being requested is eligible to submit a request under the Privacy Act, which requires that he/she be a Canadian citizen, a permanent resident or an individual present in Canada.
In order for us to process your request, we require that you provide us with the information requested in ONE of the two options below:
1) If the person for whom the information is being requested is eligible to submit a request please provide a proof that he/she is entitled to make a request under the Act (i.e. a copy of a stamped passport);
OR
2) If the person for whom the information is being requested is not eligible to submit a request please pay the application $5.00 fee in order for us to process your request under the Access to information Act.
Payment may be made by cheque or money order made payable to the Receiver General for Canada, or by credit card using the online payment service:http://www.cic.gc.ca/english/information/fees/index.asp
If paying online, you must send us a copy of the payment receipt.
If paying by cheque or money order you must send us a copy of this letter with your payment.
Note that we will put your request on hold until we receive the requested information from you. If we have not received your reply by August 17, 2017, we will consider the request abandoned and close our file accordingly.
Please reply to this email with the required information, or by mail at the following address:
Access to Information and Privacy Division
Immigration, Refugees and Citizenship Canada
360 Laurier Avenue W
Ottawa, Ontario K1A 1L1
Please be advised that you are entitled to submit a complaint regarding the processing of your request to the Office of the Privacy Commissioner. The complaint form can be retrieved at:
https://www.priv.gc.ca/en/report-a-concern/file-a-formal-privacy-complaint/file-a-complaint-about-a-federal-institution/file-a-complaint-under-the-privacy-act/
Should you have any questions, please do not hesitate to contact us by email at ATIP-AIPRP@cic.gc.ca.
Sincerely,
ATIP Officer
Immigration, Refugees and Citizenship Canada
PLEASE QUOTE OUR FILE NUMBER IN ANY FOLLOWING CORRESPONDENCE
IRCC adheres to the “10 Principles for Assisting Applicants,” which are listed on the following website: www.cic.gc.ca/dutytoassist
This message is intended solely for the individual or entity to whom it is addressed. It contains privileged and confidential information which is not to be disclosed without the sender's express consent. If you are not the intended recipient of this message or an authorized representative thereof, please notify the sender by email and then destroy this message as well as all other existing copies.
