Hi! What is the best way to get in touch by phone with someone from the Singapore office? They sent me a follow-up mail today saying that they have asked for Police Clearance and Payment last May 25. I never received any request for Police Clearance and Payment, only a Medical request which I did as soon as possible.
I already replied asking for additional time to get the Police Clearance. How soon do they read and respond to email?
Has anyone been on a similar situation? If they did send me the instructions on May 25, will that be on the CIC account or will they just ask for it via email? I double checked today and there is really no such correspondence.
Many thanks!