HELLO
I am desperatly looking for help. Here is what happened ;
i had troubles with gckey account.
I have sure about my username and password for gckey. I connected to system uploaded necessary documents in three different dates with same username and password. Last Friday , I tried to connect to upload the passport pages. However the information was correct , which I used to sign in previously , system gave error and lock me out for 24 hours. Later, with same username and password I could connect , upload last documents and did the payment.
After payment system put me out. later i received e mail saying my application updated and i have message on my account. But the thing is, i CAN NOT SIGN IN to read my messages.
I tried to have new password, new account and link my app but all of it did not work. I emailed and phoned to places , nobody could help. Is there anyone have had same problem ? How it was solved ?
Thank you in advance.
I am desperatly looking for help. Here is what happened ;
i had troubles with gckey account.
I have sure about my username and password for gckey. I connected to system uploaded necessary documents in three different dates with same username and password. Last Friday , I tried to connect to upload the passport pages. However the information was correct , which I used to sign in previously , system gave error and lock me out for 24 hours. Later, with same username and password I could connect , upload last documents and did the payment.
After payment system put me out. later i received e mail saying my application updated and i have message on my account. But the thing is, i CAN NOT SIGN IN to read my messages.
I tried to have new password, new account and link my app but all of it did not work. I emailed and phoned to places , nobody could help. Is there anyone have had same problem ? How it was solved ?
Thank you in advance.