Email from CIC that PR card renewal needs secondary review

[mmab50]

PROCESSING DELAY
This refers to the application(s) for a Permanent Resident Card that you filed with this office. The purpose of this letter is to advise you that a preliminary review of your application has been completed. Your file has now been referred for a secondary review. This review will result in an additional delay. However, we will endeavor to finalize your application as soon as possible. You will be contacted if additional information or documents are required to complete your file. If you travel outside Canada without a Permanent Resident card (PR card), you must apply for a Travel document (permanent resident abroad) at a Canadian visa office before returning to Canada. The application is available on our website at http://www.cic.gc.ca/english/information/applications/travel.asp Please note that a PR card or travel document is required for all permanent residents returning to Canada on a commercial vehicle (plane, train, boat or bus). The UCI number shown above is your personal identification number. This number provides access to information on your file. If you require further information, please visit our web site at www.cic.gc.ca.

The above email dated 7 Jun 2017, Application received 31 March 2017, AOR RECEIVED 30 MAY 2017, requested color copy of passport and Personal immigration entry/exit records or movement certificate from the countries travelled. Already complied the request.
Any help on the above would be much appreciated. Thx

 

[bpjeee]

The above email dated 7 Jun 2017, Application received 31 March 2017, AOR RECEIVED 30 MAY 2017, requested color copy of passport and Personal immigration entry/exit records or movement certificate from the countries travelled. Already complied the request.
Any help on the above would be much appreciated. Thx

What exactly was requested in your case?

I had a similar request stating that my application was in SR, Passport copies were requested with entry / exit stamps. Movement Certificates from countries travelled to were not requested.

Application received / Additional Info requested & SR in early May 2017.. Nothing heard since then.

Good Luck with your application...

 

[khosropna]

Hi everyone
I applied for urgent PR with the following time line according to my online processing status:



On-Line Services



Permanent Resident Card

1. We received your application for a permanent resident card on May 29, 2017.
2. We sent you correspondence acknowledging receipt of your application(s) on June 2, 2017.
3. We started processing your application on June 2, 2017.
4. Your Permanent Resident card was sent by mail on June 9, 2017.

I've also received second review processing delay Email from IRCC in June 7 as follow:



PROCESSING DELAY
This refers to the application(s) for a Permanent Resident Card that you filed with this office. The purpose of this letter is to advise you that a preliminary review of your application has been completed. Your file has now been referred for a secondary review. This review will result in an additional delay. However, we will endeavor to finalize your application as soon as possible. You will be contacted if additional information or documents are required to complete your file.

So what is really confusing me is that:
1-Is this normal if some one get an Email about time delay based on second review & then in just less than 2 days (I mean in June 9th) his online processing status updates to "Your PR Card was sent by mail in
June 9th" ?
2-If my PR is really approved and sent by mail then why my status at processing time is still in the group of
"IN PROCESS (A decision has not been made yet)". Shouldn't my status be in "DECISION MADE
(A decision has been made at this point)"?

I also called to IRCC phone and after I entered my application number then the automated answering
told that " We are pleased to inform you that your PR Card application has been approved and mailed.
For further information refer to your messages" which I haven't received any message yet.

I really appreciate if someone has any advice for me

 

[jayagoyal]

Normally if we call CIC the agent talks to you .. how do u get info from automated machine about ur file

Hi everyone
I applied for urgent PR with the following time line according to my online processing status:



On-Line Services



Permanent Resident Card

1. We received your application for a permanent resident card on May 29, 2017.
2. We sent you correspondence acknowledging receipt of your application(s) on June 2, 2017.
3. We started processing your application on June 2, 2017.
4. Your Permanent Resident card was sent by mail on June 9, 2017.

I've also received second review processing delay Email from IRCC in June 7 as follow:



PROCESSING DELAY
This refers to the application(s) for a Permanent Resident Card that you filed with this office. The purpose of this letter is to advise you that a preliminary review of your application has been completed. Your file has now been referred for a secondary review. This review will result in an additional delay. However, we will endeavor to finalize your application as soon as possible. You will be contacted if additional information or documents are required to complete your file.

So what is really confusing me is that:
1-Is this normal if some one get an Email about time delay based on second review & then in just less than 2 days (I mean in June 9th) his online processing status updates to "Your PR Card was sent by mail in
June 9th" ?
2-If my PR is really approved and sent by mail then why my status at processing time is still in the group of
"IN PROCESS (A decision has not been made yet)". Shouldn't my status be in "DECISION MADE
(A decision has been made at this point)"?

I also called to IRCC phone and after I entered my application number then the automated answering
told that " We are pleased to inform you that your PR Card application has been approved and mailed.
For further information refer to your messages" which I haven't received any message yet.

I really appreciate if someone has any advice for me

 

[ranjan05]

Did anybody managed to get urgent Processing during secondary review. If you apply on webfom did they reply to your query in 2 business days. Has anybody got reply from CIC .

 

[khosropna]

Normally if we call CIC the agent talks to you .. how do u get info from automated machine about ur file

Hi Jayagoyal
Sorry for replying late.
I found the CIC call center number which was mentioned in my Pr status page.
First the automated voice asked me chose a few option about the subject I'm willing to know.I chose the option related to PR processing time.
Then the machine asked me to enter the No of my requesting file which was something starting with letter R following 9 digits.
Then the machine asked to enter my date of birth and finally the message "We are pleased to inform you that your PR application is approved...."
after that the machine asked me to hang on if I want to speak with an officer.

In reply to Ranjan05 , let me tell that I didn't send any web form to Immigration. I just received an Email of second review in June 7th , then
when I checked my PR processing status on the web in June 9th , I realized that my status has updated to " Your PR application has approved and send by mail in June 9th.

But the point is that I still has not received my PR Card.A few days ago I talked with an officer to the call center and I explained him that I'm
confused abut the situation.After he checked my case , he ensured me that based on my web status , the CIC has sent my PR in June 9th
& if I don't receive my Pr within 6 weeks from June 9th then I have to apply for Solmon Declaration Form.

In fact I'm planning to go back to my country in July 9th & since Canada has shut down its embassy In Iran , Getting PRTD is only possible through embassy at Turkey which means a lot of money ant time waste.
I did everything perhaps I can find my PR, including asking Canada Post office but they said normal letters has no track ID and they can't
help me to be noticed if any letter from CIC has been sent to my address.
If I knew that staying in Vancouver for maximum two more weeks might be helpful to get my PR then I would change my flight date but I really don't know does changing my flight date help the situation or not.

 

[AmirATM]

Hello Guys,
I sent my application to renew my PR card which will expire in Dec 2017 . it seems it is stuck in the secondary review, they requested supporting documents which I have sent on June 25th but haven't receive a confirmation from IRCC ( received a confirmation of delivery from Canada post on June 29th ).

Please see below the status of my application, I wish to have people with similar cases sharing their time lines so to have an idea of how long will it take .

1. We received your application for a permanent resident card on April 28, 2017.
2. We sent you correspondence acknowledging receipt of your application(s) on June 23, 2017.
3. We started processing your application on June 23, 2017.
4. We sent you correspondence on June 23, 2017. If you have not yet provided the information or the requested documents, please do so as soon as possible. Please wait until you receive the correspondence before sending us additional information, as the correspondence will outline all information that is required.

Best regards

 

[MUSTAFACAN]

Hello Guys,
I sent my application to renew my PR card which will expire in Dec 2017 . it seems it is stuck in the secondary review, they requested supporting documents which I have sent on June 25th but haven't receive a confirmation from IRCC ( received a confirmation of delivery from Canada post on June 29th ).

Please see below the status of my application, I wish to have people with similar cases sharing their time lines so to have an idea of how long will it take .

1. We received your application for a permanent resident card on April 28, 2017.
2. We sent you correspondence acknowledging receipt of your application(s) on June 23, 2017.
3. We started processing your application on June 23, 2017.
4. We sent you correspondence on June 23, 2017. If you have not yet provided the information or the requested documents, please do so as soon as possible. Please wait until you receive the correspondence before sending us additional information, as the correspondence will outline all information that is required.

Best regards

To which office you sent the documents??? Sydney or local office?

 

[AmirATM]

To which office you sent the documents??? Sydney or local office?

Sydney

 

[outflare]

Hello Guys,
I sent my application to renew my PR card which will expire in Dec 2017 . it seems it is stuck in the secondary review, they requested supporting documents which I have sent on June 25th but haven't receive a confirmation from IRCC ( received a confirmation of delivery from Canada post on June 29th ).

Please see below the status of my application, I wish to have people with similar cases sharing their time lines so to have an idea of how long will it take .

1. We received your application for a permanent resident card on April 28, 2017.
2. We sent you correspondence acknowledging receipt of your application(s) on June 23, 2017.
3. We started processing your application on June 23, 2017.
4. We sent you correspondence on June 23, 2017. If you have not yet provided the information or the requested documents, please do so as soon as possible. Please wait until you receive the correspondence before sending us additional information, as the correspondence will outline all information that is required.

Best regards

they started processing my application on June 20 , 2017 but no further update .
did you receieve email first or did they update the correspondence request first on your application
i am a bit worried about my case . what docs did they ask for .

 

[AmirATM]

It was at the same time, I started seeing the application online and received an email at the same time. and that was in June 23rd .
they asked specifically for,Entry/exit records from passport and full passports colored copy used in the last 5 years .

they also requested to prove to them that I have been residing in Canada for more than two years - so I gathered a bunch of documents and one letter explaining my time line in the last 5 years . its received but no acknowledgement of receipt from IRCC yet.

 

[outflare]

It was at the same time, I started seeing the application online and received an email at the same time. and that was in June 23rd .
they asked specifically for,Entry/exit records from passport and full passports colored copy used in the last 5 years .

they also requested to prove to them that I have been residing in Canada for more than two years - so I gathered a bunch of documents and one letter explaining my time line in the last 5 years . its received but no acknowledgement of receipt from IRCC yet.

thankyou sir .. keep us updated about your file

 

[ranjan05]

Mine is gone for production. How much time it takes to do print the form and mail. Any idea. Till now it is almost a week

 

[outflare]

Mine is gone for production. How much time it takes to do print the form and mail. Any idea. Till now it is almost a week

Congratulations
Can you share your timeline
Plus how did you figure out its gone for production. Did u call them
What does it show online

 

[outflare]

the operator didn't tell me that but I haven't got any request for additional documents and I submitted all documents when I applied so I don't think they would need anything. Why additional delay and what they do at local level?

HAVE YOU RECIEVED YOUR CARD
PLEASE SHARE YOUR TIMELINE