Actually, you helped on the query related to translation. What all should be part of the translated document? I provided translation of the original, affidavit of translator and certified photocopy of the original document. However, I didnt provide the copy of the original document as it was not mentioned on the site. All this was about the birth certificate of my son.
However, after learning the case of the rejection in May 2017 due to missing the original copy of the marriage certificate, i raised the CSE and shared the original copy of birth certificate of my son. However, you also asked me to send an email to Ottawa at
CPC-CTD-Ottawa@cic.gc.ca.
In reply of the email, I received this response from them. What's your view - is the application with them and they have not initiated the processing? or they dont have the application with them. May be some other office.
"Dear Sir/Madam,
Thank you for contacting our office. Please be noted that our office is not currently processing this application. For all general inquiries please refer to our website:
http://www.cic.gc.ca/english/ index.asp
All case specific questions should be reported via our web form:
https://secure.cic.gc.ca/ enquiries-renseignements/ canada-case-cas-eng.aspx
You may also contact the
www.cic.gc.ca
You may also contact the
Call Centre, toll-free from within Canada, at
1-888-242-2100.
Regards,
XXXX (agent name)
IRCC....."