The people who you call have no clue because just like you they open the tracker and check at which stage your file is and then tell you that info and the people that are actually working on your profile won’t be on the phone giving updates, at the end of the day all you can do is wait.Its so frustrating that they dont reply to any of those emails
Neither do they provide any clarity over phone
Nor do they respond to webforms
lost another day![]()