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Refugee Travel Document - Questions and Answers

Queenlaw

Star Member
Dec 29, 2023
81
20
Hello
Is there anyone who understands why travel document is on hold for months and nothing has been done. I applied Dec 2023
 

Here4help

Hero Member
Dec 4, 2021
256
58
Hello
I applied RTD for myself and family by courier on 07May2024 and yesterday i called to know the status and agent said our application is updated in system on 23May2024 and she had no other answer.

can anyone help after updation in system how long will it take to finalize.

Thanks in advance.
 

Rick4Life

Star Member
Nov 17, 2022
64
12
Hello
I applied RTD for myself and family by courier on 07May2024 and yesterday i called to know the status and agent said our application is updated in system on 23May2024 and she had no other answer.

can anyone help after updation in system how long will it take to finalize.

Thanks in advance.
Which address did you send it to?
 

Rick4Life

Star Member
Nov 17, 2022
64
12
URGENT!!!!! Hello, is anyone aware of the new address in Ottawa for RTD? and no longer Gatineau? i sent mine to Gatineau and later realized the address has changed from 200 Promenade du Portage, Gatineau, QC J8X 4B7 to Crémazie 6th Floor (OSC) 365 Laurier Avenue West Ottawa ON K1A 1L1 . Can anyone please tell me when this address was changed? Will this be any issue? as mine has been delivered to Gatineau office and signed for. Please advice. Thanks
 

iftikhar0022

Hero Member
Nov 14, 2018
271
29
I have a question that I have submitted RTD application but two mistakes have been made in it, one is missing sign in two places and the other one I have submitted to old address, what can be the solution?

Should I send a new application?

Any suggestion
 

Starboyy

Star Member
Jun 14, 2021
61
10
Question:
I courrier my application on ottawa address on 28th may, they recieved on 29th may.
I called them on Friday 31st may, they confirmed application has been received but can not share more details as no one opened the file yet.
call us after 2 weeks (10 business days) and shared the webform link. I tried to explain the urgency but she said no one opened the file yet.

Please advise what should be next step to get the RTD ASAP ?
 

iftikhar0022

Hero Member
Nov 14, 2018
271
29
Question:
I courrier my application on ottawa address on 28th may, they recieved on 29th may.
I called them on Friday 31st may, they confirmed application has been received but can not share more details as no one opened the file yet.
call us after 2 weeks (10 business days) and shared the webform link. I tried to explain the urgency but she said no one opened the file yet.

Please advise what should be next step to get the RTD ASAP ?
Please share contact number. I need also update regarding application
 

scylla

VIP Member
Jun 8, 2010
95,840
22,108
Toronto
Category........
Visa Office......
Buffalo
Job Offer........
Pre-Assessed..
App. Filed.......
28-05-2010
AOR Received.
19-08-2010
File Transfer...
28-06-2010
Passport Req..
01-10-2010
VISA ISSUED...
05-10-2010
LANDED..........
05-10-2010
I have a question that I have submitted RTD application but two mistakes have been made in it, one is missing sign in two places and the other one I have submitted to old address, what can be the solution?

Should I send a new application?

Any suggestion
Submit a new application.
 

iftikhar0022

Hero Member
Nov 14, 2018
271
29
Submit a new application.
If an application has already been submitted, can I re-submit the application?
And fees receipt will be same or I have to pay again.

There are three pages for signature. I signed on the first page, two were left. Is it necessary to sign on all three pages?
What is their phone number to inquire about the application
 

Starboyy

Star Member
Jun 14, 2021
61
10
URGENT!!!!! Hello, is anyone aware of the new address in Ottawa for RTD? and no longer Gatineau? i sent mine to Gatineau and later realized the address has changed from 200 Promenade du Portage, Gatineau, QC J8X 4B7 to Crémazie 6th Floor (OSC) 365 Laurier Avenue West Ottawa ON K1A 1L1 . Can anyone please tell me when this address was changed? Will this be any issue? as mine has been delivered to Gatineau office and signed for. Please advice. Thanks
Hello,
I courier my application on 28th May on new address mentioned below which they received on 29th may.
By courier
Centralized Network – Certificate of Identity Section – Crémazie 6th Floor (OSC) 365 Laurier Avenue Wes. Ottawa ON K1A 1L1

Government related documents always use tracking services.
Once you get notified that courier has been signed, call them and confirm Phone number: 18882422100
 

Rick4Life

Star Member
Nov 17, 2022
64
12
Hello,
I courier my application on 28th May on new address mentioned below which they received on 29th may.
By courier
Centralized Network – Certificate of Identity Section – Crémazie 6th Floor (OSC) 365 Laurier Avenue Wes. Ottawa ON K1A 1L1

Government related documents always use tracking services.
Once you get notified that courier has been signed, call them and confirm Phone number: 18882422100
Thank you Starboyy
 
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