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PR confirmation portal timelines

J

jhaii08

Newbie
Apr 8, 2024
2
0
Anyone who has the same case ?
Got portal 1 email last March 11 2024, replied march 12 but no response, 23 days after (apr 5 2024) I email a concern email to them saying that its been 3 weeks since I replied to them but still no portal credentials, after 25 minutes they sent me an email but still portal 1 email, I replied the same day, still no update until now. Should I email them again or should I wait again for 2 weeks before asking for update?
 
C

Carrot__

Star Member
Apr 2, 2024
166
154
jhaii08 said:
Anyone who has the same case ?
Got portal 1 email last March 11 2024, replied march 12 but no response, 23 days after (apr 5 2024) I email a concern email to them saying that its been 3 weeks since I replied to them but still no portal credentials, after 25 minutes they sent me an email but still portal 1 email, I replied the same day, still no update until now. Should I email them again or should I wait again for 2 weeks before asking for update?
Click to expand...
Reply back to the same email (second portal 1) saying u received a portal 1 email march 11 and u replied back march 12. and this is the second time you've received this email. and u have provided your information to both the emails. just so they know what's happening.
 
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J

jhaii08

Newbie
Apr 8, 2024
2
0
Thank you, i replied today and hoping to get portal 2


Carrot__ said:
Reply back to the same email (second portal 1) saying u received a portal 1 email march 11 and u replied back march 12. and this is the second time you've received this email. and u have provided your information to both the emails. just so they know what's happening.
Click to expand...
 
K

KClaire

Full Member
Dec 4, 2023
39
24
8343fries said:
It varies I would just say it can take up to 4 weeks average 1.5-2 weeks
Click to expand...
Do you see any value at all in following up on a P1 email, or is it best just to sit and wait? (I tend to think the latter because we should probably all avoid cluttering their inbox with responses to make the process go faster overall, but I'd like to confirm that theory.)

Context: P1 on March 21, responded same day. Montreal VO.
 
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