Me and my wife are both PR and our daughter was born in Brazil.What is your background? For example citizenship of child and family can lead to longer wait times.
2. When did you get the message that you have been sent an email. There is often a time delay between the message appears in the portal and when you get the message of up to a week. I would wait until the end of this week and see if you receive the letter and if you still haven’t received a letter 7+ days after you received the notice then I would start pursuing more investigation.
I got the update saying that a message has been sent to me on February 15th, so it’s been morr than 7 days.