Yes after contacting like a million times yhey sent me a solemn declaration form, I submitted my form on August 15 and still waiting
Citizenship Certificate After Oath
- Thread starter thesonicbro
- Start date
They didn't specify if the system is showing "received", but the person on the phone put me on hold and checked with the office that administered the oath, and then confirmed to me that they have received my oath form and are currently processing it. I don't know what to make of it.
For not receiving certificate and send me another one as the first one was mailed according to ircc
I thought it was just me. Great! So even if the certificate is available, I wont be able to get it.
Maybe I broke the system by trying too many times lol
Bad news for us - I guess even their officers cannot update the system with our oath forms when the system is down?
Correct. Even the phone agents won't be able to access the system and give us case specific answers until it's back up and running
Thats not true, I think only the new portal is down. I can sign into the tracker no problem. I hope their backend is also up and running.Correct. Even the phone agents won't be able to access the system and give us case specific answers until it's back up and running
I called them a little while ago and the person on the phone told me that my file cannot be accessed right now because the system is down!
Call center agents have no access to the backend - they are just reading the news for us. Visa officers work on a different database i am sure.
Wont help, the call center agents will not be able to access it like I said.Lol let me try calling them again