Question!! - "Please send Additional info" in tracker never got updated!!

[Ray0628]

Hi Folks,

Is anyone here experiencing the same situation?

I applied for my citizenship in mid-March 2023 through a paper application. I received AOR on May 3rd, 2023, along with an additional information request from IRCC to explain the 5-year gap in my passport.

I submitted the explanation via Webform in May, but the Tracker never updated to "We have received your documents." When I called IRCC, the agent informed me to just leave it, as everything is all good.

After 1 month of submitting the explanation, my background check was completed on June 29th in my online tracker, and I received the test invite on July 5th, which I completed on July 14th. The Tracker shows the test as complete on July 17th.

Currently, I am waiting for LPP to complete, and the status "waiting for additional info" is still there in my online tracker

I wanted to know if this is normal in the application process, as I heard that it could be there until the completion of the whole process. Or, is there something specific I should do or any action I should take?

Thank you!

 

[Calgary222]

Hi Folks,

Is anyone here experiencing the same situation?

I applied for my citizenship in mid-March 2023 through a paper application. I received AOR on May 3rd, 2023, along with an additional information request from IRCC to explain the 5-year gap in my passport.

I submitted the explanation via Webform in May, but the Tracker never updated to "We have received your documents." When I called IRCC, the agent informed me to just leave it, as everything is all good.

After 1 month of submitting the explanation, my background check was completed on June 29th in my online tracker, and I received the test invite on July 5th, which I completed on July 14th. The Tracker shows the test as complete on July 17th.

Currently, I am waiting for LPP to complete, and the status "waiting for additional info" is still there in my online tracker

I wanted to know if this is normal in the application process, as I heard that it could be there until the completion of the whole process. Or, is there something specific I should do or any action I should take?

Thank you!

Nov 2022 applicant here with LPP pending.
Mine has been like that since the time I got my AOR in Jan 2023. I think it remains like that until one fine day an officer decides to take a look at your file and update it. For some it has remained like that till the very end but with IRCC you never know what to expect!

 

[Ray0628]

Nov 2022 applicant here with LPP pending.
Mine has been like that since the time I got my AOR in Jan 2023. I think it remains like that until one fine day an officer decides to take a look at your file and update it. For some it has remained like that till the very end but with IRCC you never know what to expect!

Thank you so much for sharing, and good to know.. as long as it is normal in the tracker, all we can do is just wait..