Hello guy
I am Jan applicant as we as my daughter. We both applied together. Already I got my Test and background verification completed after I gave FP since April 18.
My daughter Background was completed too in.march. The first time she did her test online it was invalidated because of internet glitch. After a month she was invited to come for an in person test at IRCC office in Surrey, BC.
On the scheduled date I and my daughter went to the IRCC office where she was processed and her IDs were checked
. Then she proceeded to the test room along with other applicants who also came for the in person test.
After the test she was interviewed by an officer and she was told she scored 17 out of 20. The officer asked other questions too which she answered. That was June 14 2023. Since then her tracker was not updated. Today she called client center and an agent told her that the record showed it was a no Show for the test.
My daughter told the agent what transpired and at the end she said she had flagged it to the office that there was a mix up somewhere.
The agent told my daughter to also send an email to the office that the test request came from.
Please guys in this circumstance what else can my daughter do? It is disturbing that IRCC can be this sloppy. Please we need your advice on what cause of action she can do aside from the email.
Thank you