Did they reply to your webform request..? Every time I send them via webform, they send only automatic reply, nothing else. It's quit frustrating, very helpless situation. Re the press ..it's only VBT and CBC news I guess, what else..even though will they help..See this page
https://ircc.canada.ca/english/helpcentre/answer.asp?qnum=1474&top=3
I also emailed this link to Montreal office and sent it by a webform, together with the page stating processing times. It seems that some folks in Montreal office as well as on IRCC phone line are also unaware of these facts.