I work for a well-reputed Canadian bank as a fraud Investigation agent (FULL TIME) during my PGWP period & I got the employment letter with job responsibilities from my Manager today. Can anyone please help me to tell if will it go with NOC 11109 – Other financial officers or not?
https://noc.esdc.gc.ca/Structure/NocProfile?objectid=YxdAvL8EqtybZpZg4+uk30K809/SrCefuKkE4kgq+Qg=
Job Responsibilities:
1. Using sound judgment to determine the legitimacy of applications by contacting applicants, employers, branches, other financial institutions, and credit bureaus, as well as gathering and analyzing documents for potential fraud.
2. Conducting in-depth and thorough investigations into possible fraud trends, potential fraudulent applications, cheques, payments, and possible account takeovers referred to or identified within internal and external sources.
3. Providing recommendations on operational and system procedures that support early detection of fraud.
4. Being fully conversant with all Credit Card products, procedures, and policies related to Fraud Detection to ensure that all duties are performed with up-to-date and approved methods.
5. Using sound judgment and taking appropriate actions in closing and declining Credit Card accounts and applications in order to prevent further losses and protect the integrity of the bank.
6. Maintaining the confidentiality of departmental and investigative procedures and of internal and external information received or shared.
7. Taking appropriate action on any escalated complaints received from cardholders or other sources.
8. Contributing to the enhancement of the team focus through participation in special projects, temporary assignments, meetings, and any additional activities delegated by management.
9. Responsible for informing all credit bureaus or other financial institutions of trends and patterns related to fraudulent applications.
10. Analyzing information on cases generated by monitoring systems. This will entail making outbound calls to cardholders to determine the legitimacy of applications, and transactions and to verify a cardholder's identity.
11. Receiving inbound calls from both internal and external sources in relation to unusual activity, failed validation, and application or account status.
https://noc.esdc.gc.ca/Structure/NocProfile?objectid=YxdAvL8EqtybZpZg4+uk30K809/SrCefuKkE4kgq+Qg=
Job Responsibilities:
1. Using sound judgment to determine the legitimacy of applications by contacting applicants, employers, branches, other financial institutions, and credit bureaus, as well as gathering and analyzing documents for potential fraud.
2. Conducting in-depth and thorough investigations into possible fraud trends, potential fraudulent applications, cheques, payments, and possible account takeovers referred to or identified within internal and external sources.
3. Providing recommendations on operational and system procedures that support early detection of fraud.
4. Being fully conversant with all Credit Card products, procedures, and policies related to Fraud Detection to ensure that all duties are performed with up-to-date and approved methods.
5. Using sound judgment and taking appropriate actions in closing and declining Credit Card accounts and applications in order to prevent further losses and protect the integrity of the bank.
6. Maintaining the confidentiality of departmental and investigative procedures and of internal and external information received or shared.
7. Taking appropriate action on any escalated complaints received from cardholders or other sources.
8. Contributing to the enhancement of the team focus through participation in special projects, temporary assignments, meetings, and any additional activities delegated by management.
9. Responsible for informing all credit bureaus or other financial institutions of trends and patterns related to fraudulent applications.
10. Analyzing information on cases generated by monitoring systems. This will entail making outbound calls to cardholders to determine the legitimacy of applications, and transactions and to verify a cardholder's identity.
11. Receiving inbound calls from both internal and external sources in relation to unusual activity, failed validation, and application or account status.
