Hi all, just thought I would share my experience as it may help someone.
My husband and I applied for our PRTD's via the PR Portal, the first few attempts were rejected almost instantly with no reasons. After reading several forums we learnt what to look out for and we were successful on our 6th attempt.
For some reason attaching the use of representatives form kept returning our application. On the 6th attempt we submitted our application without the use of representative form and everything worked perfectly. It's also important that your application reflects submitted and the view button should be lowlighted. With our 1st - 5th attempts, we were always able to view the documents, that's how we established something was wrong.
We submitted our application on the 20th of January.
Got our PPR on the 26th of January.
Sent off our passports on the 27th of January and it was received by VFS on the 30th of January.
VFS then returned our passports with our visas attached on the 3rd of February.
Wishing you all well.