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Acount locked

Abbey@90

Newbie
Apr 22, 2023
9
0
Hi everyone, I answered all the 3 questions wrong and my account got locked. I applied in 2020 and got an update on the application this month. Please, how do I unlock. I have tried all possible means to include emails. Please HELP!!!!!!
 

Hummingbird89

Hero Member
Mar 18, 2023
349
48
Toronto
Category........
CEC
LANDED..........
2019
You picked a bad time for this since you can't really get through on the phone atm.

There is a report issues help section.
 

KaiAT

Star Member
Dec 22, 2022
196
108
Category........
PNP
Hi everyone, I answered all the 3 questions wrong and my account got locked. I applied in 2020 and got an update on the application this month. Please, how do I unlock. I have tried all possible means to include emails. Please HELP!!!!!!
Can't you make a new GCKey account and link your old application to the new account? I believe you should be able to using the Application number, and a few other details only you would have.
 

Abbey@90

Newbie
Apr 22, 2023
9
0
Can't you make a new GCKey account and link your old application to the new account? I believe you should be able to using the Application number, and a few other details only you would have.
I did but saying can't be found.... but can I apply for another visa category and forget the old one..?
 

KaiAT

Star Member
Dec 22, 2022
196
108
Category........
PNP
I did but saying can't be found.... but can I apply for another visa category and forget the old one..?
Call IRCC and give them your application number to see what they have updated or if they have requested something, find out what it is, and then webform them the requested file.

You shouldn't apply for a new visa category until you figure out what is happening with your application.

As for your application not being found. Have you tried verifying the application information using the other options? There are many ways to verify you are the owner of an application to have it linked in GCKey.
 

KaiAT

Star Member
Dec 22, 2022
196
108
Category........
PNP
Ok, once you login to GCKey, you will see "Add (link) your application to your account" Click that, and then select which category and subcategory it is. Afterward, under the application details, there is a drop-down that says select one, select the application number and family name; if you have the application number, and then fill out everything below, then click search for my application.
 

Abbey@90

Newbie
Apr 22, 2023
9
0
Ok, once you login to GCKey, you will see "Add (link) your application to your account" Click that, and then select which category and subcategory it is. Afterward, under the application details, there is a drop-down that says select one, select the application number and family name; if you have the application number, and then fill out everything below, then click search for my application.
So I did as advised, however, its saying application not found