+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

Taking test from abroad - no response to Outside Canada email

PianoTiger

Star Member
Oct 5, 2017
142
15
I received the test window email Mar 16 and responded as instructed with the Outside Canada email the next day but have received no response whatsoever. Has anyone else had to navigate through this situation?
What if I don’t hear back by the end of the test window?

 If you are outside of Canada and you would like to take the Canadian citizenship knowledge test from outside of Canada, please contact us at IRCC.MtlConvoTests.IRCC@cic.gc.ca within 24 to 48 hours from the date of this notice and indicate “Outside Canada” in the subject line of the email and provide yourname,applicationnumberandthestartandenddateforyouronlinetestinthetextofyouremail. Please include proof (plane ticket, boarding pass) of your departure from Canada.
 

kadian

Hero Member
Sep 13, 2014
343
29
Job Offer........
Pre-Assessed..
Take the test as scheduled. You have informed them and done your part. In the test option, click inside canada because they have not updated with any other option. I read about this in some other thread, you can find this info as well. Goodluck.
 
  • Like
Reactions: Xxsaraxx

i6evx5e8

Star Member
Jan 20, 2022
167
74
Take the test as scheduled. You have informed them and done your part. In the test option, click inside canada because they have not updated with any other option. I read about this in some other thread, you can find this info as well. Goodluck.
Isn't that wilful misinterpretation?
 

Achilles23

Full Member
Oct 12, 2023
38
3
I received the test window email Mar 16 and responded as instructed with the Outside Canada email the next day but have received no response whatsoever. Has anyone else had to navigate through this situation?
What if I don’t hear back by the end of the test window?
Please advice I am in same situation, I sent email about 12 days ago, still waiting for their reply.
 

Achilles23

Full Member
Oct 12, 2023
38
3
Did your test email asked you to email if you have to give test outside India?
The email mentioned,
"If you are outside of Canada and you would like to take the Canadian citizenship knowledge test from outside of
Canada, please contact us at IRCC.MtlConvoTests.IRCC@cic.gc.ca within 24 to 48 hours from the date of this notice
and indicate “Outside Canada” in the subject line of the email and provide your name, application number and the
start and end date for your online test in the text of your email. Please include proof (plane ticket, boarding pass) of
your departure from Canada."
 

forw.jane

VIP Member
Apr 29, 2019
6,900
2,807
The email mentioned,
"If you are outside of Canada and you would like to take the Canadian citizenship knowledge test from outside of
Canada, please contact us at IRCC.MtlConvoTests.IRCC@cic.gc.ca within 24 to 48 hours from the date of this notice
and indicate “Outside Canada” in the subject line of the email and provide your name, application number and the
start and end date for your online test in the text of your email. Please include proof (plane ticket, boarding pass) of
your departure from Canada."
What is your test window?
 

forw.jane

VIP Member
Apr 29, 2019
6,900
2,807
June 28 to July 27
I don't think you need to wait. You just need to inform them, which you already did. During my time in 2022 there was an explicit statement in the email that they will contact with the next steps which is not there is your email.


Email -
If you are outside of Canada and you would like to take the Canadian citizenship knowledge test
from outside of Canada, please contact us (CIC-OTTAWA-CITIZENSH@cic.gc.ca) within 24 to 48
hours from the date of this notice and indicate ‘’Outside Canada’’ in the subject line of the email.
Provide your name, application number and the start and end date for your online test in the text of
your email. We’ll contact you with the next steps after we receive your email
 
  • Like
Reactions: Achilles23

Achilles23

Full Member
Oct 12, 2023
38
3
I don't think you need to wait. You just need to inform them, which you already did. During my time in 2022 there was an explicit statement in the email that they will contact with the next steps which is not there is your email.


Email -
If you are outside of Canada and you would like to take the Canadian citizenship knowledge test
from outside of Canada, please contact us (CIC-OTTAWA-CITIZENSH@cic.gc.ca) within 24 to 48
hours from the date of this notice and indicate ‘’Outside Canada’’ in the subject line of the email.
Provide your name, application number and the start and end date for your online test in the text of
your email. We’ll contact you with the next steps after we receive your email
Makes sense. Did they asked you for an interview after the test from outside?