wait they sent me same thing in email that my application is not in the system. I was afraid that meant it was lost or something. Did they tell you that means it's not being processed?
I’m sorry that when you spoke to the agent, they were not pleasant. I managed to speak to someone who was very very helpful and kind and sympathetic to my situation . But yes, they can’t give a processing timeline, and there’s applications pending since January apparently. They can only forward whatever information to the Gatineau office and wait for updates. Goodluck to you!I applied in April and still nothing, I sent multiple web forms and it came back saying they couldn't locate it. Finally today I got a hold of them after many times trying to call, the urgent was rude and he did not help in any way, his answer was there is no timeline for processing time, and my application hasn't even started, I have to wait, his name was (Timmy 5095), very disappointed with the poor service from IRCC. I wish even my enemy would not need them for anything, unfortunately, we still have lots of work with them until citizenship.