I checked my sponsor approval letter but it doesn’t say any specific visa office name. My sponsor approval letter came from Sydney case processing centre which said “The Application for Permanent Residence for your relative(s) will be forwarded to a visa office for further processing” and todays pre-arrival letter came from centralized Ottawa case processing centre.Visa office mentioned on Sponsor approval with a line says...your application has been forward to visa office 'NAME" for further processing. Check your sponsor approval if no visa office mentioned then most likely your visa office is Ottawa and for Ottawa usually is max 1-2 weeks to get PPR after pre arrival
Are you sure it’s being processed at Ottawa office and it would take maximum 1-2 weeks for PPR ?