India PCC for Canadian Citizenship

[jonnclk22]

I lived in India for more than 6 months during the pandemic. So I need a PCC from India. I applied by post to the BLS
to BLS Brampton by Purolator. I provided all the documents asked for in the official checklist available on their website here: https://www.blsindia-canada.com/toronto-jurisdiction/pdf/Checklist-and-Information-Booklet-for-PCC1.pdf , including:
a) copy of signed checklist
b) Application form
c) copy of Indian passport
d) copy of residence proof in canada (recent utility bill)
e) copy of status in Canada (PR card)
f) Fees Demand Draft
g) Photograph.

That is, there was no document that was requested on the website checklist that was not provided. However, my application status shows that BLS is returning my application because I didn't provide "valid indian address proof" - despite the fact that this requirement was not mentioned on their own website and the customer care agent didn't mention it either when I confirmed by phone.

Did any of you need to provide address proof in India for getting a PCC? What documents did you all provide?

 

[Doom__V]

In the instructions it says the following… You should have provided the passport as proof and filled address in the online form.
If there is no Indian address how will they do police clearance?

ADDRESS
 Applicants have to mention both Indian & Canadian Address on the Application Form as per the Address Proofs of Respective countries as per passport.
 If Indian Address has changed or Different from Passport, Applicant is required to provide Address proof in support of the change and also submit the same to the concerned Police station in India at the time of verification.
 Applicant should select correct police station while filling the application. Necessary documents should be sent to relatives/contact person for checking by Police personnel.

 

[jonnclk22]

ADDRESS
 Applicants have to mention both Indian & Canadian Address on the Application Form as per the Address Proofs of Respective countries as per passport.
 If Indian Address has changed or Different from Passport, Applicant is required to provide Address proof in support of the change and also submit the same to the concerned Police station in India at the time of verification.
 Applicant should select correct police station while filling the application. Necessary documents should be sent to relatives/contact person for checking by Police personnel.

Can you share the link to these instructions? I can't see these instructions on https://www.blsindia-canada.com/toronto-jurisdiction/pdf/Checklist-and-Information-Booklet-for-PCC1.pdf

 

[Doom__V]

Click on form filing instructions on this page

https://www.blsindia-canada.com/toronto-jurisdiction/police-clearance-certificate.php