Post it in Nov '22 thread here:
Inspite of all the warnings regarding online application, I'm surprised folks are still applying online. Don't you follow what's going on with online application? Well let me tell you info that I know. Most of IRCC employees are over 60 years. Mostly folks who don't even know how to receive texts messages on their cellphones. Have basically zero knowledge about technology. So when IRCC introduced this crazy online application they were thinking aliens will come out of the sky to process them because their workers don't know what the hell it is. Then the aliens failed to show up so all online citizenship application are stuck. So they decided to train personnel to process the online applications. Started with 2 personnel trained for the entire 20,000 online applications. What I'm I saying. I'm not trying to scare you but brace yourself for a long long waiting period
People generally google "How to apply for citizenship" which takes to IRCC website and it recommends going the online mode. When things don't tend to move they come to the forum to check and then realize that online is slower. The recommendation from IRCC is the culprit. Only rare few check forum beforehand and go the paper mode.
