+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

Canadian Passport - Mail-In Application Timelines

Alex12318

Newbie
Apr 10, 2018
5
2
Anyone still not receiving the citizenship certificate after receiving the passport? I am worried that they forget to send back the citizenship certificate to me.

My case:
  • Mail application arrives at Gatineau on August 5, 2022.
  • Passport received (via Xpresspost) on October 13, 2022.
  • Citizenship certificate not yet returned to me as at November 2, 2022.
 

xt86

Star Member
Jun 14, 2021
60
45
Anyone still not receiving the citizenship certificate after receiving the passport? I am worried that they forget to send back the citizenship certificate to me.

My case:
  • Mail application arrives at Gatineau on August 5, 2022.
  • Passport received (via Xpresspost) on October 13, 2022.
  • Citizenship certificate not yet returned to me as at November 2, 2022.
Never part with your cit-cert
 

iceman55

Hero Member
May 1, 2022
518
258
Update to my first time passport application


May27: Mailed from BC to Mississauga

May31: Received at Mississauga Passport office

Sept27: Called for an update, no significant updates given

Oct11: Called for an update, no significant updates given

Oct 19: CC charged

Oct 20: CanadaPost notice to pick up a document. Picked up the document the next day, they had mailed back my Citizenship Certificate

Oct 26: Called for an update, was told that the passport is approved

Oct 28: Passport delivered to my home in Vancouver BC. (checked the tracking number from the Xpresspost package and saw that it was mailed from Mississauga on Oct 27)

Total wait: 22 weeks
Did you include a guarantor in the application or used the affidavit?
 

ricabril1217

Newbie
Apr 17, 2017
8
3
We are a family of 4. We mailed in our application to Gatineau in August and my wife and I received our passports 2 weeks ago. My 2 kids on the other hand are still waiting for their passports. All our citizenship certificates were received in the mail that same week my wife and I got our passports. Anyone had the same experience? I tried calling customer service but could not get through. I also wrote them on Monday to inquire on the status but have not heard back.
 

mkm221

Star Member
Jun 12, 2018
157
23
Application Sent October 24
CC charged October 26
I put travel date November 28 and submitted a copy of my ticket along with the application
I'm hoping I'll get my passport before travel date
Citizen Certificated mailed back Nov 1
 

leka

Hero Member
Apr 12, 2018
324
139
Category........
Other
Have anyone tried using the online passport status request ? I’ve been waiting for 5 business days and no updates yet
I doubt they will ever reply to those status requests. Submitted mine Aug 2nd, already got my passport Oct 7th, never received a reply for the status request. Seen on the forum that people get replies 3 months after they submit a status request, unbelievable
 
  • Like
Reactions: tco23

soniyakhan045

Full Member
Jan 23, 2018
40
15
I doubt they will ever reply to those status requests. Submitted mine Aug 2nd, already got my passport Oct 7th, never received a reply for the status request. Seen on the forum that people get replies 3 months after they submit a status request, unbelievable
Is there any phone number ?
 

trumprefugee

Champion Member
Jun 6, 2017
1,616
3,186
Ottawa, ON
Category........
PNP
Visa Office......
Ottawa
NOC Code......
2172
App. Filed.......
06-01-2018
Nomination.....
19-12-2017
AOR Received.
07-01-2018
IELTS Request
24-06-2017
Med's Done....
05-01-2018
Passport Req..
09-03-2018
VISA ISSUED...
02-04-2018
LANDED..........
28-05-2018
Do we guys have a forum for people applying at Service Canada centre ?
Yes. Join us here:
https://www.canadavisa.com/canada-immigration-discussion-board/threads/canadian-passport-in-person-timeline.748892/

Have anyone tried using the online passport status request ? I’ve been waiting for 5 business days and no updates yet
I submitted an online passport status request 9 days ago and still no response. I called them today and was told my application is still in progress and pending approval. Applied at Service Canada on Sept 26.
 

janklaas

Member
Jun 13, 2019
18
4
Seems weird….my wife applied for her passport beginning of July and still waiting. if the 17 weeks are accurate then it would be mailed out next week, however, people that applied in Sept get theirs within 20 days.
Not fair at all, they should clear the backlogs first !
think I’ll give them a call this week
 

soniyakhan045

Full Member
Jan 23, 2018
40
15
Yes. Join us here:
https://www.canadavisa.com/canada-immigration-discussion-board/threads/canadian-passport-in-person-timeline.748892/



I submitted an online passport status request 9 days ago and still no response. I called them today and was told my application is still in progress and pending approval. Applied at Service Canada on Sept 26.
I applied at Service Canada on Sep 28th, I was given a timeline that it will be mailed out by Feb 02, 2023. But I was expecting that I’ll get it sooner.
 

trumprefugee

Champion Member
Jun 6, 2017
1,616
3,186
Ottawa, ON
Category........
PNP
Visa Office......
Ottawa
NOC Code......
2172
App. Filed.......
06-01-2018
Nomination.....
19-12-2017
AOR Received.
07-01-2018
IELTS Request
24-06-2017
Med's Done....
05-01-2018
Passport Req..
09-03-2018
VISA ISSUED...
02-04-2018
LANDED..........
28-05-2018
I applied at Service Canada on Sep 28th, I was given a timeline that it will be mailed out by Feb 02, 2023. But I was expecting that I’ll get it sooner.
Oh we applied around the same time! Which Service Canada did you apply at? I applied in Ottawa, which might be the slowest. I know people who applied in Brampton in the last month and got theirs in 2 weeks!
 
  • Wow
Reactions: tco23