I just received eCOPR last week and I applied Dec 2020 INLAND. So about 20 months start to finish.
If Outland is more delayed, which I think it is, seems you’re about right on time.
It is bizarre though that you had meds before BIO, but good on you for checking. I wouldn’t use web forms but request ATIP notes instead so you can actually see what’s up with your file in full detail.
I believe you have to have someone in Canada do it for you. It’s $5 and it’s mandated they respond and you can follow up after 30 days of waiting.
Web forms go into the abyss and IF /when they respond, it’s always a generic answer basically telling you wait
Good luck with everything!