Hi All, Looking for immediate help towards biometrics in the new portal for my parents visitor visa application.
Background: My parents PR application is in-progress from 2019. Received their biometrics request in Dec 2021 which was completed and the same is reflecting in the old (GC key system) and the new portal (valid from Dec 2021 to Dec 2031).
Since the PR application has no update since Dec 2021 and parents have to travel soon, I applied for their Visitor Visa on the new portal in Jun 8 2022.
Question: For my Father, I have received biometrics request letter in the new portal even though his current biometrics ( valid till Dec 2031) is reflecting in the new portal application. What shall I do? I submitted a webform few days back informing then & seeking clarification but no response till now.
Shall I just ignore the biometrics request letter for the visitor visa OR pay the fees as mentioned in the letter and go for fresh biometrics for him?
Note:
1. For my mother, i did not receive any biometrics request letter for visitor visa but only for my father. (since both of their PR biometrics are reflecting in both the portals).
2. My father's passport was renewed in between. i.e. PR application biometrics completed (Dec 2021) --> Passport renewed (Jan 2022) --> Visitor Visa-new portal biometrics request letter (Jun 2022). Are the biometrics linked to the passport?
Can someone please help as I need to decide by end of day if I have to pay for new biometrics request or not (i.e. 10 days given in the letter which is due to today)
Appreciate all the help, Thanks in advance!