I had a reply from IRCC on a webform I sent on March 2nd...
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Good day,
Thank you for contacting Immigration, Refugees and Citizenship Canada.
We verified the information you provided and can confirm that the application is still in process.
Due to the ongoing situation related to the
novel coronavirus (COVID-19), some IRCC offices are currently operating with reduced or critical staff only.
We are working on processing applications as quickly as possible; however,
processing times are affected by COVID-19. We will make all the necessary efforts to finalize the application as soon as possible.
In addition, our
processing times page has recently been updated. Please ensure to consult the page for the most up to date information about your application.
Rest assured that you will be informed as soon as a decision is reached or if additional information is needed.
In conclusion, since our agents do not have access to more information about your case status or processing time, we invite you to verify the
status of your application online.
We hope the information provided is helpful in assisting you with your enquiry.
Immigration, Refugees and Citizenship Canada
https://www.canada.ca/en/services/immigration-citizenship.html
CONFIDENTIALITY NOTICE: If you are not the intended recipient or if you received this communication in error, please delete the message without copying or disclosing it.
Note The information provided may change without notice. If there is conflicting information between the text in the email and the Immigration and Refugee Protection Act, the Citizenship Act or their regulations, the Act and/or Regulations prevail. This email was sent to you in the language of your choice. The information on the IRCC website is available in both official languages. The masculine form may have been used for convenience