Canadian Passport - Mail-In Application Timelines

[Snowisland]

This is ridiculous. I don't know why they delay passport applications like this. What are they examining? I still don't know. Passport applications should be straightforward with all the documents we send.

I filed my complaint on March 2nd. It takes 12 business days to expect a response. I hope to hear something soon. My complaint was that I was not contacted about a missing signature. If I hadn’t called I would never have known.
I sent and they received the missing signature on February 28th. I called on March 17th and was told no record of receiving it, but that it takes time for that to show on record. They did say that signature was the only thing that was missing. So still waiting and hoping to get passport soon.

 

[taekwondo]

But what is the reason for delay? Have you called them?

Yes ..called them Twice and every time the same response " Your file is under examination . No comments regarding any issues with the documents on your file as of now. No ETA"

 

[CaBeaver]

I filed my complaint on March 2nd. It takes 12 business days to expect a response. I hope to hear something soon. My complaint was that I was not contacted about a missing signature. If I hadn’t called I would never have known.
I sent and they received the missing signature on February 28th. I called on March 17th and was told no record of receiving it, but that it takes time for that to show on record. They did say that signature was the only thing that was missing. So still waiting and hoping to get passport soon.

I sent a normal update request, and not a complaint. 17 days and still the system doesn't show a document was sent to an already open file? It seems they treat all received mails as new mails, which take 3 weeks to open. Did you write on the envelop something to indicate it's not a new mail?

 

[CaBeaver]

Yes ..called them Twice and every time the same response " Your file is under examination . No comments regarding any issues with the documents on your file as of now. No ETA"

What's ETA?

 

[taekwondo]

What's ETA?

My bad ..used my daily office lingo. Basically means No timelines for completion of my passport request.

 

[tgman]

Just found there is an option to put a complaint as escalation on the passport Canada page :

https://srv144.services.gc.ca/cgi-bin/ContactForm-FormulaireContact/index.aspx?GoCTemplateCulture=en-CA&id=pptc

I am planning to do the same next week if i dont here anything this week from them ( No CC Charged yet app reced 11th Feb)

Do that. Won't hurt anyway. They are ridiculous.

 

[alexpolis007]

any tracker for Passport applications ?
want to learn what's the trend like these days

 

[c.cruz91]

If you can find an appointment within days or you can walk-in in service Canada, go for it. I read some people were given appointments as far as May, though. If that's the case in your region, I would just mail it, and not waste time.

yeah, I've read it's not as quick as people think to apply in person, so I'm kinda glad I mailed my application

 

[dsanchez]

any tracker for Passport applications ?
want to learn what's the trend like these days

There's no updated tracker but based on many reports in this thread, this timeline is pretty standard if there's no issues with your application:

Mail it day 0
Delivered by day 4
CC charged by day 20
Passport received by day 40

 

[alexpolis007]

There's no updated tracker but based on many reports in this thread, this timeline is pretty standard if there's no issues with your application:

Mail it day 0
Delivered by day 4
CC charged by day 20
Passport received by day 40

40 days to receive passport... oh my god.. another long wait... phew (what else can we do, just keep on waiting.. keep on waiting.... )

 

[c.cruz91]

40 days to receive passport... oh my god.. another long wait... phew (what else can we do, just keep on waiting.. keep on waiting.... )

aw I know. But think about it this way. You're at the very last step! once you apply for your passport you're done with all immigration stuff hahaha just be a little more patient haha

 

[CaBeaver]

40 days to receive passport... oh my god.. another long wait... phew (what else can we do, just keep on waiting.. keep on waiting.... )

Canada wants to train us to be patient Canadians by making us wait at every single step in the way.

 

[TokyoH]

Canada wants to train us to be patient Canadians by making us wait at every single step in the way.

That's true

 

[mpsqra]

Passport Application sent: Feb 27th
Application delivered : March 1st
CC charged : March 21st
Citizenship certificate returned : TBA
Passport received : TBA

 

[Klamm]

Well, guys, my journey has finally come to an end. Here's my timeline:

Feb 28: Application delivered (to Ottawa)
Mar 12: CC charged by Kelowna BC office
Mar 16: Passport shipped from Kelowna BC
Citizenship certificate shipped from Mississauga ON
Mar 21: Canada Post delivery notices left in my mailbox
Passport and certificate picked up at post office (signature required)

I never contacted IRCC. I never submitted a status request. My guarantor/references were not contacted. Total processing time 3 weeks exactly (13 business days if you exclude shipping time). I got the shipping information from the delivery notices that were left on my mailbox today, not from IRCC.

If you guys follow IRCC's instructions to the letter and are patient, your application should be processed smoothly. Good luck to everyone who's still waiting! all the best.

Credit card charged on March 12? Do they work on weekends? This is super fast!