I made a mistake on an open work permit, which led to my name being incorrect on the confirmation of PR; they wrote my entire full name on the family name and left my given name blank (I did write down the correct format of my name on the permanent residence application, but they used the incorrect name on my latest work permit document before filing for PR).
I submitted the form IMM 1436, even though it was my initial mistake. They also made a mistake in not using the correct format I wrote down on the PR application. Please advise if I used the correct form to correct my name? I submitted this application once already and they denied me stating that they did not commit any mistake. They advised me to being a copy of an official passport or birth certificate before landing as evidence.