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Wrong biometrics . Mistaken identity??

rahul10

Star Member
Oct 19, 2020
133
38
Hello, I am on a PGWP. We applied for my parent's visa. My Mother received the Biometric Instruction/Collection Letter but my Father (Primary Applicant) did not. He has never given biometrics for Canada, but the portal says biometrics were given in April 2022 and is valid till April 2032.


We raised web form


Yesterday we received correspondence letter (biometrics validity letter)


How is this possible? Please help