Sample1. Writing task 1 (a letter): Complaint letter:
Write a letter to a restaurant manager complaining about the food and the service during your recent visit,
when you dined in with your family on a special occasion. In your letter:
- Describe the problems that you had,
- Say what were the consequences of these problems,
- Specify an action you would like the manager to take
Dear Sir/Madam,
I am one of your customers bearing the customer number: 546. I am writing this letter to complain about the food and the service during my anniversary that was held in your restaurant on November, 16th.
As you know, last week, I reserved the restaurant for my 8th anniversary and I invited about 50 persons. Unfortunately, not only the quality of the food was poor but also the service of the staff was unsatisfactory. The numbers of waiter and waitress were not sufficient for serving food and we had to wait a long time to get the service. In addition, some dishes (food) were stale & 3 persons of my relatives got sick from that stale & unhygienic food, immediately after returning home. These circumstances had caused enough troubles for me.
Bearing the above circumstances in mind, I would be grateful if you refund 50% of my payment. In addition, I would like to opine that being a restaurant manager; you should be more cautious about the service and quality of food your restaurant is providing to customers.
I am looking forward to receiving appropriate response from you.
Faithfully yours,
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Sample2. Writing Task 1 (a letter): personal letter+ ask for apology
You were looking after your friend's house while he was out of the country. Accidentally, you broke
something in the house. Write a letter to your friend. In your letter
- Apolozise & describe what happened ,
- describe the damage,
- explain how you are planning to compensate your friend.
Dear Roger,
I hope you have a safe journey and all things are going well for you. I am writing this letter to express my apology for the incident that occurred by me accidentally.
The last day before your coming back, when was working with your computer, I installed the Office 2003 in your PC. After installation the program, when I was ejecting DVD from the DVD-ROM, I accidentally broke the DVD that contained a software collection. I know you use that frequently for your job. So, I have bought a new software collection same as yours.
I would be grateful if you could give me your address so that I can send the DVD to you via any express courier services. Otherwise, you can buy a new DVD and inform me the price. I am able to send you the cost of DVD either by credit card or by cheque.
Once again please accept my apology for the inconvenience. I would be grateful if you kindly consider my proposal for compensation. Looking forward to hearing from you soon.
Best wishes,
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Sample3. Writing Task 1 (a letter): job application letter:
You read a job advertisement for the Children's Care association. They need volunteers (to work without
pay). Write a letter to the organization and say
- why you think you fit that job,
- what interests you in this job,
- how soon you are available to join
Dear Sir/Madam,
I am a manager of the P.S.P Nursery Center. I am writing this letter to inform you that I am apt for the position “Child care coordinator” that you advertised on your website.
As a nursery manager, I have more than 10 years experience in working with children. Not only I have got four international certificates related to Children's Care, but also I am qualified as a supervisor in tree Children Health Institution. Since I am financially solvent, I do not need any salary for my service. In addition, I had a fascination to work with a charity organization.
I would be grateful if you could set up an appointment for an interview. By the way, I am ready to attend my job in the first week of December. For your convenience, I would like to add my contact address:
Name: Mr. X****
Address: Tehran...
Contact number: +9891831366
Please find attached my detailed resume, educational certificates, employer reference letters etc.
Once again, please kindly consider my application. I am looking forward to receiving your response.
Faithfully yours,
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Sample4. Writing task 1 (a letter):
You are a college student in an English speaking country. Write a letter containing your intention to move to college accommodation
Dear Sir / Madam,
I am a student of your college transported in Chemical engineering last term. I am writing this letter to request a college accommodation as soon as possible since I have some problems with my current accommodation.
As you know, at the enrollment of new semester, I chose private accommodation and then I rent a suite in city center. After two weeks, I realized that there is not suitable for me and the distance between suite and college is too long. In spite of the fact that I wake up early morning, most of the time I cannot attend at class on time. In addition, there is not any public transportation and most of the time the minibus stops are very crowded and I must to wait more than half of an hour. In addition, due to daily transportation, my expense has been arisen significantly compared to the last term.
I would be grateful if you get me a room from college accommodation and thus resolve my problem. The college accommodation is nearby campus and I believe that not only is more economically but also its atmosphere is quiet and serene for studying. Moreover, I can access to internet and resources in the library.
I am looking forward to receiving you assistance. Thank you in advance.
Yours faithfully,
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