Did they actually call IRCC call centre and check. It could be a scam call also.
People should Call IRCC call centre and check
Client Support Centre contact options
- Web form
- Telephone: 1-888-242-2100 (in Canada only)
- Automated telephone service (available 24 hours a day, 7 days a week)
If you have a touch-tone telephone, you can listen to pre-recorded information about our programs, and check the status of your application.
- Client Support Centre agents - Monday to Friday, 8 a.m. to 4 p.m., your local time, except for statutory holidays. Services are available in French and English.