Hello all,
We submitted the application for TRV for my wife through GC key on November 26th, 2021, got the biometrics letter on the 27th, completed the biometrics on the 28th through the VFS office.
Once she had finished there, we got a letter with instructions as to when and how to mail in her passport to the VFS office where they would mail it to the embassy. I read it, and asked one of the employees to confirm/clarify the instructions, however his instruction were a bit different than what was on the letter.
The letter says that "a copy of the passport request email from the embassy" should be included with the passport, which leads me to believe that the embassy must send this request in order for us to mail in her passport. Whereas the employee said, once the biometrics were "accepted" we can mail the passport in. I don't know exactly how sure he was in his answer, because he was trying to also read my instruction letter, and kind of seemed to just be trying to get rid of me.
I still haven't mailed in her passport. Was I supposed to? Or am I to wait until receiving further instructions from the embassy? Since then, there is no update in her file, last thing in her account is the biometrics letter and the biometrics completed status on November 28th. No other news.
Thank you all in advance.
We submitted the application for TRV for my wife through GC key on November 26th, 2021, got the biometrics letter on the 27th, completed the biometrics on the 28th through the VFS office.
Once she had finished there, we got a letter with instructions as to when and how to mail in her passport to the VFS office where they would mail it to the embassy. I read it, and asked one of the employees to confirm/clarify the instructions, however his instruction were a bit different than what was on the letter.
The letter says that "a copy of the passport request email from the embassy" should be included with the passport, which leads me to believe that the embassy must send this request in order for us to mail in her passport. Whereas the employee said, once the biometrics were "accepted" we can mail the passport in. I don't know exactly how sure he was in his answer, because he was trying to also read my instruction letter, and kind of seemed to just be trying to get rid of me.
I still haven't mailed in her passport. Was I supposed to? Or am I to wait until receiving further instructions from the embassy? Since then, there is no update in her file, last thing in her account is the biometrics letter and the biometrics completed status on November 28th. No other news.
Thank you all in advance.