+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

What is the telephone number for Call Centre ?

Francis123

Star Member
Jun 9, 2010
80
2
Category........
Visa Office......
Buffalo
Job Offer........
Pre-Assessed..
App. Filed.......
18-11-2010
Doc's Request.
Waived
File Transfer...
16-12-2010
Med's Request
Meds Received
Med's Done....
01-09-2010
Interview........
Waived
Passport Req..
16-03-2011!!!
I'm trying to get the Call Centre from outside Canada (I'm in the USA). The number I have is 1-888-242‑2100 , but it's said I cannot reach that number from my area. Do I have to call a call centre that's located in the US?
 

Francis123

Star Member
Jun 9, 2010
80
2
Category........
Visa Office......
Buffalo
Job Offer........
Pre-Assessed..
App. Filed.......
18-11-2010
Doc's Request.
Waived
File Transfer...
16-12-2010
Med's Request
Meds Received
Med's Done....
01-09-2010
Interview........
Waived
Passport Req..
16-03-2011!!!
My PR application was processed in Buffalo and approved. I landed in Canada, and need to ask as to the status of my PR card. Do they process the PR cards in Canada or in Buffalo? It's not letting me call the Canadian Call Centre.
 

pinklady

Champion Member
Jan 13, 2011
1,526
45
Category........
Visa Office......
London
Job Offer........
Pre-Assessed..
App. Filed.......
16-12-2010
Passport Req..
28-02-2011
LANDED..........
09-04-2011
Where are you?

http://www.cic.gc.ca/english/contacts/index.asp

the PR cards are processed in Canada
 

pinklady

Champion Member
Jan 13, 2011
1,526
45
Category........
Visa Office......
London
Job Offer........
Pre-Assessed..
App. Filed.......
16-12-2010
Passport Req..
28-02-2011
LANDED..........
09-04-2011
Baloo to the rescue :)
 

Francis123

Star Member
Jun 9, 2010
80
2
Category........
Visa Office......
Buffalo
Job Offer........
Pre-Assessed..
App. Filed.......
18-11-2010
Doc's Request.
Waived
File Transfer...
16-12-2010
Med's Request
Meds Received
Med's Done....
01-09-2010
Interview........
Waived
Passport Req..
16-03-2011!!!
It's useless. i called yesterday, went through the whole system and they were finally going transfer me to an agent. Then they said no agents are available and to try back another time then they disconnected the call. They said Thursdays are their least busiest days, so I tried again today but same thing. Has anyone had luck actually speaking to a live person? Is there an email address I can contact someone through instead of the phone from the US? Thanks!
 

pinklady

Champion Member
Jan 13, 2011
1,526
45
Category........
Visa Office......
London
Job Offer........
Pre-Assessed..
App. Filed.......
16-12-2010
Passport Req..
28-02-2011
LANDED..........
09-04-2011
I have been trying to call myself and been getting the same message!! So frustrating. I looked for a webform or something but couldnt find one.
If you find out, let me know!
 

bloomfield

Star Member
Nov 11, 2010
167
2
Category........
Visa Office......
Singapore
Job Offer........
Pre-Assessed..
App. Filed.......
08-05-2006
File Transfer...
05-09-2008
Med's Request
13-06-2011
Med's Done....
20-06-2011
Interview........
waived
Passport Req..
26-03-2012
VISA ISSUED...
18-04-2012
LANDED..........
04-06-2012
I have been trying since yesterday. Same message. I tried different times but same results.
I need to know if they have updated S'pore office about the payment of Perm resident fees that I paid for my parents. It's been a month that I paid. I faxed and emailed them a copy also emailed a copy to S'pore office.S'pore office needs to know within 60 days from the notification that they sent and it's already 40 days. My parent will get their passport request only if they see it's paid.