What is the best way to contact New Delhi VO?

[manpreetgr8]

Hi

What is the best way to contact New Delhi VO?

Any idea how much time they take to respond to query raised visa webform: https://dmp-portal.cic.gc.ca/cicemail/intro-eng.aspx?mission=new%20delhi? Do we get an automated confirmation email once the query is raised?

Is it possible to contact them on phone or any other way to get a response in a timely manner?

Thanks!

 

[manpreetgr8]

I had tried webform and email with a previous query but got no response. Anyone had a better experience in getting a query answered from New Delhi VO? What was the communication route you opted for?

 

[ttrajan]

Email. They take one month time for reply. Only relevant queries, they will reply?

 

[manpreetgr8]

1 month I am seeking an extension to submit passports. I have been given 30 days to comply. By the time VO response comes it will already be 30 days! Will they consider this into account and provide me an extension? :-[