I am currently trying to help a friend who applied for Refugee status in 2021, but was denied. They hired someone to file an appeal but this lawyer didn't submit all the documents required so their appeal was cancelled. Their lawyer told them everything had been submitted and that it would take time, only to find out after talking to a paralegal their appeal had been cancelled. There is a time limit on appealing, I have seen anywhere from 15 days to 45 days, is there anything they can do as it's been 2 years? We are looking at reopening the appeal but don't know how to go about doing that. Any help is appreciated.