WES wrong status

[fedmolac]

Dear Experts,
I just paid the fee to WES. Its saying "We received all your required documents. We are reviewing your documents". I didn't send anything until now.

Is it normal everyone ?? or do I have to contact WES ??

Regards.

 

[Tinevisce]

Dear Experts,
I just paid the fee to WES. Its saying "We received all your required documents. We are reviewing your documents". I didn't send anything until now.

Is it normal everyone ?? or do I have to contact WES ??

Regards.

Please contact them over phone. 9 AM (Toronto time) or thereabouts usually has a wait time of about 15 minutes, but they do pick up. At this stage, status should be Pending, we are waiting for your documents.

It's probably a system glitch of sorts, but you don't want to risk them accidentally having linked someone else's files to your case.

 

[fedmolac]

Please contact them over phone. 9 AM (Toronto time) or thereabouts usually has a wait time of about 15 minutes, but they do pick up. At this stage, status should be Pending, we are waiting for your documents.

It's probably a system glitch of sorts, but you don't want to risk them accidentally having linked someone else's files to your case.

Thanks for the reply. I will contact them at 9:00 Am. Thank you..
In any case I already sent an email also.

Thanks.