I have applied for IGNOU transcript in June 2022 but not received the same to WES till December, i was trying to contact IGNOU on numbers available on internet but all the lines were not working. At the last i have contacted at 01142137109 and they confirmed the status that my transcript is pending because i forgot to mention WES Reference number in the form. That information was very helpful for me and they helped me to submit my WES form again in IGNOU and i got my transcript to be delivered at WES Canada.