WES evaluation process for a Pakistani candidate - BISE & HEC attestation

[uns.ameer]

Hello
I did all the steps as stated here. However my application status just got updated and i am a little confused about it.

Status: On Hold

Board of Intermediate & Secondry Education
Certificate & Statement of Mark:Not accepted

Reason: The attestation status on the HEC website for these document does not indicate 'attested'

Instruction: Contact hec and confirm they have entered correct information

How can i get my intermediate degree attested from HEC. Can anyone help me out on this please??