WES evaluation in progress

[Alka patel]

Same situation...

Applied to upgrade from Document by Document to Course By Course ECA Report on 02-Jul-2019. From 03-Jul-2019 to 28-Jul-2019 The status was "In Progress" and mentioned that "We have received your documents and we are reviewing your documents. You do not need to do anything". suddenly on 29-Jul-2019, i seen that my application status is "On Hold". The reason mentioned in both the degree is "WES received your mark sheets, but they were not sent directly from your academic institution " . Other reason is " statement of mark is not accepted". My University sent in 1 bunch of documents which is containing Degree Certificate, Statement of Marks and Transcripts and they sent directly to WES. And WES accepted that documents and completed Document by Document ECA report on 19-Nov-2018.


So Could you please let me know that is your university needs to send the documents again or the sent document were accepted... What and how you did could you please let me know... or what should i do please suggest.

 

[nivikumar]

It may take some time for WES to update the received documents. If you have your courier tracking ID you can track if WES has received your marksheet or not.

 

[onyemankama]

This is my status below:
i need the full explanation of it.

Status: In progress
We are processing a new package or document for your application.

Status last updated: 11/14/2019

Evaluation in Progress

Our document specialists are processing your new document(s).
You are not required to do anything at this time.

 

[curious_academician]

Why does the website show me-In Progress and On hold at the same time? What does this mean?

 

[Anirudh0994]

Hi,

My masters documents were delivered to WES on 20 October 2020 - status - Received- on 23 October 2020 - status- Evaluating

My Bachelors documents were delivered on 28 October 2020 - status - We are processing you newly received documents

And, since then my status has not yet updated. It has been almost a month already. I have raised the ticket on their website but nothing has happened so far. Can someone please help me understand this process ?

 

[Anjalisharma@1903]

WES received my documents on 25/092024. then they updated to 25/09/2024and currently, my status is as below. I am confused.
Anyone ??

“Status: ON HOLD
We are waiting for your required document(s).

Status last updated: 9/25/2024”

I also received an email from Wes stating
“

Dear Anjali, We have received document(s) for your credential evaluation order 6540836. See document statuses, below.

Here is the status of your documents : Bachelor of Business Administration (Savitribai Phule Pune University)​ Degree Certificate (Final or Provisional) Not Yet Received Statement of Marks (University Issued and Attested) Received

We will notify you by email as soon as we receive additional documents. Once all documents are received, your order will move to the document review stage. Once all documents are reviewed and accepted, we will begin the credential evaluation process. Learn more about our process on our website. We will inform you by email if any of your documents are not accepted or if we need additional information. Save this email for future reference, and log in to your WES account if you would like to review your required documents or contact our customer support team. Thank you for choosing WES for your credential evaluation. Best regards, The Evaluations Team at WES”

But I have already submitted my degree certificate in my Wes account already.
can anyone please help me understanding this issue

 

[Anjalisharma@1903]

WES received my documents on 25/092024. then they updated on 25/09/2024and currently, my status in my WES account is as below. I am confused.
Anyone ??

“Status: ON HOLD
We are waiting for your required document(s).

Status last updated: 9/25/2024”

I also received an email from Wes stating
“

Dear Anjali, We have received document(s) for your credential evaluation order 6540836. See document statuses, below.

Here is the status of your documents : Bachelor of Business Administration (Savitribai Phule Pune University) Degree Certificate (Final or Provisional) Not Yet Received Statement of Marks (University Issued and Attested) Received

We will notify you by email as soon as we receive additional documents. Once all documents are received, your order will move to the document review stage. Once all documents are reviewed and accepted, we will begin the credential evaluation process. Learn more about our process on our website. We will inform you by email if any of your documents are not accepted or if we need additional information. Save this email for future reference, and log in to your WES account if you would like to review your required documents or contact our customer support team. Thank you for choosing WES for your credential evaluation. Best regards, The Evaluations Team at WES”

But I have already submitted my degree certificate in my Wes account already.
can anyone please help me understanding this issue