Heya @burm7793 thanks a ton for this reply and detailed explanation.Hello @ashu_h_89. First of all sorry for all trouble you have faced.
You are on wrong track here brother. WES is never going to accept documents coming from you for verification purposes. It defeats the sole purpose for which verification is required by WES. Please do not take this hard copy letter route. I think the faster process is via email.
Now read & understand very carefully as this needs to be done correctly. Univ does not like folks irritating them again & again, so please do it right the very first time. Go to transcripts department, plead to Mr. XXXX [912025601221] numerous times & ask him to check inbox of email{certificate@unipune.ac.in/transcript@pun.unipune.ac.in} whichever is written on your transcripts, and search email from WES by your full name & 7 digit WES reference number. Please give him the date you received VDR email from them. This will also be the date WES sent out email to Pune Univ. WES has added 3 additional digits in front of your 7 digit ref. number to make up the 10 digit unique ID. This 10 digit needs to be mentioned when they reply to WES email. Also very important in the body of the email WES has given email address they want the reply to. This email has to be included when Univ sends their reply in the TO field not the CC field. Ask them to write a line saying "The attached documents{SOM, Transcripts, Degree Certificate} have been verified by our institution Pune University and were prepared for the purpose of validation of 2 year MBA course completion by ASHU in the year XXXX".
Did u send an email like this to wes and then was the response accepted. Please do let me know. The pune uni ppl are not cooperating at all.