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Webform Question regarding extension! HELP

Smd91_

Hero Member
Apr 6, 2019
313
110
Category........
FAM
LANDED..........
15-03-2023
So recently I was asked to complete police certificates for all the countries I have lived from age 18. I have to get PCC for 3 countries and I’m having little difficulties getting PCC for one of the country.

I just think that 30 days is not enough. So I messaged my Singapore VO asking for extension but never got any acknowledgment email back. However when I sent it, I did get a message in green on that same webform submission page that said your message was sent successfully and a rep will get back to you within 28 working days but the problem is I’m due February 15th next month to submit those documents and I just think it may go end of February before I can gather the requested document.

what should I do now? Do I send them a message again as 28 working days will surpass my February 15th submission due date and do you think it’s a fair request to ask for extension as I am not able to speed up the process from my end?

Has someone else did this and got approved for any extensions?
 

1996kaur

Star Member
Apr 21, 2020
140
37
So recently I was asked to complete police certificates for all the countries I have lived from age 18. I have to get PCC for 3 countries and I’m having little difficulties getting PCC for one of the country.

I just think that 30 days is not enough. So I messaged my Singapore VO asking for extension but never got any acknowledgment email back. However when I sent it, I did get a message in green on that same webform submission page that said your message was sent successfully and a rep will get back to you within 28 working days but the problem is I’m due February 15th next month to submit those documents and I just think it may go end of February before I can gather the requested document.

what should I do now? Do I send them a message again as 28 working days will surpass my February 15th submission due date and do you think it’s a fair request to ask for extension as I am not able to speed up the process from my end?

Has someone else did this and got approved for any extensions?
Hi, If they requested you to submit these PCC's through gckey then you can submit the 2 PCC's and for the remaining one, you can add proof of PCC applied and explanation that its taking longer than 30 days and in process. ASAP you receive it you will submit through webform. So, this way when they know the reason for not submitting and they can check the proof that you have applied for.
 

Smd91_

Hero Member
Apr 6, 2019
313
110
Category........
FAM
LANDED..........
15-03-2023
Thank you for your answer but is there anyone else with answers to my questions?