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We haven't receive AOR...cic says still wait for 2 weeks NEED HELP

rhcohen2014

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mfz said:
hi
I m new to this forum and i have a question please
my husband has sent our application for sponsorship to Mississauga on April 9 just like you and our application is received by them on april 11 again just like you.
our situation is exactly the same
my husband has sent the application by canadapost and through the tracking number we found out that someone by the name of RIZWAN MAHMOOD has signed as receiver
After almost 70 days that we haven't receive any email from cic,my husband has called them several times and each time they just said to wait.Two weeks ago they said they will send a letter to Mississauga to find out about our application
after two weeks my husband called again today and they have said that Mississauga office has said that "they haven't received our application and there is no record of us anywhere in their system" :eek:
I am confused. we have the receipt of the post showing the signature and name of RIZWAN MAHMOOD as the receiver.and the receipt says the parcel has been successfully delivered
how is that, that they dont have any record? and they say they havn't received our application?
we havn't received any email indicating our file number or anything
I was wondering are you still waiting for sponsorship approval email and the file number? or have you received the email? and can you please tell me what is AOR ?
I am worried sick and i really dont know what has happened to our application and why the say they haven't received it yet while we know the parcel has been successfully delivered
i will be grateful if anybody gives me advice
thanks so much
did you apply inland or outland?
 

mfz

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Jul 7, 2014
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rhcohen2014 said:
did you apply inland or outland?
I live in Iran,my husband who is my sponsor lives in Canada as a permanent resident
I think it would be outland then
sorry i m not so familiar with the terms used here,
 

rhcohen2014

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mfz said:
I live in Iran,my husband who is my sponsor lives in Canada as a permanent resident
I think it would be outland then
sorry i m not so familiar with the terms used here,
if you are in iran while the application is processing, then you applied outland. did you confirm the address you sent it to is the right address for spousal sponsorships? Since you are out of the normal processing time, an option can be for your husband to call his member of parliament (MP) and ask them to inquire about what's going on. CIC must respond to an MP's request within a certain amount of time. They may be able to get a clearer answer. Your husband will be able to find his member of parliament by googling it.
 

taffy7

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May 23, 2013
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I sent mine the same day as yours and the same guy signed for it. I had an email from then the 9th of June, saying i missed a document ,so as rhcohen said i would get your MP involved ASAP .good luck .
 

mfz

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Jul 7, 2014
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rhcohen2014 said:
if you are in iran while the application is processing, then you applied outland. did you confirm the address you sent it to is the right address for spousal sponsorships? Since you are out of the normal processing time, an option can be for your husband to call his member of parliament (MP) and ask them to inquire about what's going on. CIC must respond to an MP's request within a certain amount of time. They may be able to get a clearer answer. Your husband will be able to find his member of parliament by googling it.
I thought as we are in such an early stage and we don't have a file number yet, we couldn't use the help of MP,so it's great that we can.
And what if after this stage,we needed to use MP's help again? can we ask MP's help several times?or is it just for one time?
thanks so much for the information
and taffy7, thank you so much for the information
good luck to all of us
 

ninakap30

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Apr 4, 2014
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so ı need to contact them too...do u have an e-maıl address where ı can send them message?
 

mfz

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Jul 7, 2014
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ninakap30 said:
so ı need to contact them too...do u have an e-maıl address where ı can send them message?
unfortunately there is no email address
if you are in Canada you can call to the call center
here is the number
1 888 242-2100 Monday to Friday 8 AM to 4 PM
 

ninakap30

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mfz said:
unfortunately there is no email address
if you are in Canada you can call to the call center
here is the number
1 888 242-2100 Monday to Friday 8 AM to 4 PM
i m not in canada i am in Turkey so i dont know how ı can contact with them....:(ı am worrıed too.ı saw from the trackıng number that they receıved my envelope 30 of June but ı saw thıs from the Turkısh post offıces site...from the post Canada ı cant fınd ıt ıt says thıs number not valıd.so that why ı am worrıed about...although ı thınk they really receıved ıt because the ınformtıon ı receıved from the turkısh post offıced was that they delıvered ıt to a maılbox NAHA
 

rhcohen2014

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mfz said:
And what if after this stage,we needed to use MP's help again? can we ask MP's help several times?or is it just for one time?
I suspect it depends on your particular MP and how helpful they choose to be. Most of the time, they will only help if it's out of normal processing time. Others help just because they want to. So you won't know until you talk to yours.
 

mfz

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Jul 7, 2014
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ninakap30 said:
i m not in canada i am in Turkey so i dont know how ı can contact with them....:(ı am worrıed too.ı saw from the trackıng number that they receıved my envelope 30 of June but ı saw thıs from the Turkısh post offıces site...from the post Canada ı cant fınd ıt ıt says thıs number not valıd.so that why ı am worrıed about...although ı thınk they really receıved ıt because the ınformtıon ı receıved from the turkısh post offıced was that they delıvered ıt to a maılbox NAHA
I didnt completely understand what you have said,you have sent your documents from turkey to canada and from there,by canada post it is sent to CIC Office Mississauga? if it is,keep checking the on line,because i had the same problem with online tracking of canada post and i tried after one day and it worked but some days later it didnt work again.i waited one day and i tried again and it worked, so keep checking
your case is sponsorship? if it is, your spouse is not in canada? if he or she is,ask him to call
if not, I really don't know how you can contact them, try the number from turkey then
However,yours is not too late because in the cic site it says they are working on cases that are arrived in May
and you say yours is been received june 30,so it s not late for you
dont worry and keep checking with canada post
also you can call the call center of canada post and ask them. it s the number: 1 8885506333
good luck
 

ninakap30

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mfz said:
I didnt completely understand what you have said,you have sent your documents from turkey to canada and from there,by canada post it is sent to CIC Office Mississauga? if it is,keep checking the on line,because i had the same problem with online tracking of canada post and i tried after one day and it worked but some days later it didnt work again.i waited one day and i tried again and it worked, so keep checking
your case is sponsorship? if it is, your spouse is not in canada? if he or she is,ask him to call
if not, I really don't know how you can contact them, try the number from turkey then
However,yours is not too late because in the cic site it says they are working on cases that are arrived in May
and you say yours is been received june 30,so it s not late for you
dont worry and keep checking with canada post
also you can call the call center of canada post and ask them. it s the number: 1 8885506333
good luck
thanks a lot...we sent the envelope from turkey we both lıve ın Turkey....ı am just worrıed because from the post canada when ı put the number says all tıme not found...ı thınk because ı looked sme days later ıs not avaıılable any more...ı just controlled the envelope from the turkısh post offıce and from thre ı saw ıt ıs delıvered ın a maılbox called NAHA!!!hope the applıcatıon went rıght :)))
 

august10

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Sep 17, 2014
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Hello. My name is steffy and iam in the same exact situation. Please help me too. Its been 86 days and the processing times for my spouse sponsorship has already passed. But no letter from cic yet. The call center representatives has asked us to wait. How much longer did u have to wait ? When did u get your AOR ? DId they find your application ? :(
 

rhcohen2014

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august10 said:
Hello. My name is steffy and iam in the same exact situation. Please help me too. Its been 86 days and the processing times for my spouse sponsorship has already passed. But no letter from cic yet. The call center representatives has asked us to wait. How much longer did u have to wait ? When did u get your AOR ? DId they find your application ? :(
i would suggest finding the thread specific to the month you send in your application. it is not unusual to be waiting longer than the posted time. if the call center told you to wait, then unfortunately that's all you can do.