i applied for a study permit on june 2, 2023, after i applied, i received a biometrics collection letter on june 3 and completed my biometrics on 05 june after that, i have not received any updates regarding my application since aug 1 , which said that I had passed the medical exam. So, 3 weeks have passed, my application is in the same status, my classes start in two weeks, I sent them several emails, I even requested a letter of explanation from my supervisor to speed up the processing of my application, but it seems didn't have any effects. Has anyone called them or used other methods to reach them?