May I ask what part of Poland you are from! Maybe it will give us a better idea of what to expect for processing times
I got someone one to give my partner information once at the canadian embassy in Warsaw (related to another application). It was a very desperate situation, we looked on the website in the different departments finding anyone's name and extension and trying that number until someone would talk to us.
I am a little bit scared to do something like that again, it was a different situation, because I read an article by an immigration lawyer about spousal sponsorship who said that if you enquire before the estimated processing time, this can cause them to take a closer look at your file, thus increasing the processing time.
Maybe the best idea would just be to request case notes for your file?