https://www.cbc.ca/news/canada/ottawa/immigration-permanent-residency-applicants-dm10032-1.6317882?__vfz=medium=sharebar
Where is officer DM10032? Applicants stumped, stranded by idle immigration worker
Would-be immigrants around the world are seeking information about a Canadian immigration officer who has left their applications largely untouched for years. They wonder if the person is still working, assigned to their case or even exists.
Several permanent residency (PR) applicants told CBC News they've been assigned to an officer they know only as "DM10032" at Immigration, Refugees and Citizenship Canada (IRCC).
They all live outside of Canada, applied in 2019, and their files have been largely stuck since March 2020. Applications are processed at both the Ottawa visa office and in Sydney, N.S.
Applicants who spoke to CBC News say they know dozens of others under DM10032 and have rallied together online for moral support. They describe their experience as agonizing and traumatic, unable to make critical life decisions as they wait with limited communication from Canada's immigration department while others' applications are processed faster. Before the pandemic, the whole process was estimated to take about six months.
CBC News's questions to IRCC, about whether DM10032 is a single employee or could be multiple employees, has not yet been answered.
"I feel victimized," said Temitope Ogunlade of Nigeria, who's been waiting for her PR for more than two years.