I can, probably you think it's the same thing (read my signature line
). It has happened before that Canadapost loses mail, even Xpresspost one. Unfortunately CIC is very relaxed about PR cards and they use regular mail. I will never understand this, and how come they are not worried about PR cards lost in mail being misused. I would imagine someone stealing them or something (criminals, illegal immigrants, etc).
I really hope although it was mailed the same day, it just got into two "batches" and your spouse will get their this week. Good luck!
PR card process starts automatically. I didn't really see those posts about the process not being initiated (I believe you though), so I think those cases are rare. When you call to confirm the address they will surely tell you if the card is not being processes.
Most people actually have problems with address change. Make sure you call in 10 days, like traxton said, and then in a month again, and again, and every time you call confirm which address they have.
I advise this because sometimes they send PR card to the old address although they have the new address in the system. Maybe try to have someone at the old address contact you in case this happens?
Also, sometimes (I think this happened to a whole bunch of people a few months ago), they lose the address in the system completely.
Ecas will probably not show anything about the PR card. Sometimes the new section appears, but that is only for a very small percentage of applicants.