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Visitor visa extension - issue with uploading

groobi

Newbie
Aug 23, 2015
9
0
Dear all,

I'm trying to extend my Visa for another 6 months but I keep getting an error message when I upload the IMM5708.

Validation error: You have not completed the mandatory fields or you have not completed them correctly.
Please make corrections where indicated.
Error Description: We are unable to validate your document at this time, please retry later.

I came to Canada as a visitor on May 27, 2016 (got a date stamp on my passport) and today is Nov 23, 2016.
- How long are you planning to stay in Canada? Temporarily - more than 6 months
- Current country of residence: 2016-05-27 to 2016-11-27
- Indicate how long you plan to stay: 2016-11-28 to 2017-05-27

The documents is validated and I tried all internet browsers but same result. What did I do wrong??
 

Jalex23

VIP Member
Apr 12, 2013
4,463
369
Calgary
Category........
Visa Office......
CPP-Ottawa
NOC Code......
2171
Job Offer........
Pre-Assessed..
App. Filed.......
05-09-2013
Doc's Request.
09-04-2014
AOR Received.
06-11-2013
Med's Request
05-04-2014
Med's Done....
20-05-2014
Passport Req..
07-07-2014
VISA ISSUED...
14-07-2014
LANDED..........
06-09-2014
groobi said:
Dear all,

I'm trying to extend my visitor status for another 6 months but I keep getting an error message when I upload the IMM5708.

Validation error: You have not completed the mandatory fields or you have not completed them correctly.
Please make corrections where indicated.
Error Description: We are unable to validate your document at this time, please retry later.

I came to Canada as a visitor on May 27, 2016 (got a date stamp on my passport) and today is Nov 23, 2016.
- How long are you planning to stay in Canada? Temporarily - more than 6 months
- Current country of residence: 2016-05-27 to 2016-11-27
- Indicate how long you plan to stay: 2016-11-28 to 2017-05-27

The documents is validated and I tried all internet browsers but same result. What did I do wrong??

The data you entered while creating the checklist doesn't match with the data entered in IMM5708.

The two must match, there is no work around for this. Check closely both answers, there is a mismatch. Usually it is easy to miss, so do it carefully.
 

groobi

Newbie
Aug 23, 2015
9
0
What would you like to do in Canada? Visit
How long are you planning to stay in Canada? Temporarily - more than 6 months
What is your current country of residence? Canada
What is your current immigration status in Canada? Visitor
Are you accompanying a family member who has status in Canada? Yes (I have a spouse in Canada who is a Canadian citizen)
When does your status in Canada expire? Nov 27, 2016

I checked every answer carefully. Do you have any idea where I could make a mistake?
 

Jalex23

VIP Member
Apr 12, 2013
4,463
369
Calgary
Category........
Visa Office......
CPP-Ottawa
NOC Code......
2171
Job Offer........
Pre-Assessed..
App. Filed.......
05-09-2013
Doc's Request.
09-04-2014
AOR Received.
06-11-2013
Med's Request
05-04-2014
Med's Done....
20-05-2014
Passport Req..
07-07-2014
VISA ISSUED...
14-07-2014
LANDED..........
06-09-2014